Receptionist/Office Assistant (Bilingual - Vietnamese)

Description

About Us:

Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.

JOB SUMMARY:

The Receptionist/Office Assistant plays a key role in creating a clean, organized, and welcoming workplace environment. This service-oriented professional supports daily operations by managing office facilities, supplies, and front office duties, with a strong focus on serving staff needs and enhancing employee experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Office Management

• Monitor and maintain office equipment; coordinate repairs and servicing as needed.
• Manage inventory of office and break room supplies; proactively restock to ensure availability.
• Organize and maintain supply storage areas for cleanliness and accessibility.
• Perform light cleaning and tidying of shared spaces between scheduled janitorial services (e.g., wiping surfaces, restocking supplies, emptying recycling trash bins).
• Coordinate with vendors for office maintenance, cleaning services, and equipment servicing.

Front Office Operations

• Serve as the first point of contact for visitors and deliveries, ensuring professional and friendly front office experience.
• Receive and distribute incoming mail, packages, and deliveries.

Meeting & Event Support

• Set up conference rooms for meetings, including arranging furniture, technology, and materials.
• Coordinate and set up company celebrations, employee recognition events, birthdays, and other office activities, including decorations, food, supplies, and cleanup.
• Coordinate meal orders and catering for employees daily.
• Maintain cleanliness and readiness of shared spaces such as conference rooms and break areas.

Administrative Support

• Assist with scheduling, calendar management, and meeting coordination.
• Support internal communications related to facilities updates or office procedures.
• Maintain records of supply orders, vendor contracts, and equipment maintenance logs.

BENEFITS:

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off
• Free Catered Lunch

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, including regular and consistent attendance. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High School diploma or equivalent required; additional education preferred.
• Previous experience in a receptionist or administrative role referred.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software applications.
• Strong communication skills, both verbal and written.
• Excellent organizational and time management abilities.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy in data entry and recording keeping.
• Customer-service orientated attitude with a professional demeanor.
• Bilingual in Vietnamese (Verbal and Written)