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Provide front-desk customer service for a dealership: schedule appointments, manage repair order tracking, process payments and returns, handle cash/credit card transactions, assist with warranty/claim processing, and support various administrative and accounting tasks. Requires weekend availability and daily interaction with customers and departments.
Description
DUTIES AND RESPONSIBILITIES:
- Greets walk-in customers, assesses their needs and gives direction accordingly.
- Answers and screens phones for accurate transfer advisor or department as necessary.
- Assists with estimate pre-screen information.
- Assists in scheduling and maintaining repair and estimate appointments.
- Assists with vehicle check-in.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Follows up on parts department orders to ensure parts availability.
- Monitors progress and completion of vehicles in the shop and calls customers as necessary.
- Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties.
- Prepares final billing for completed repair orders.
- Maintains professional appearance.
- Other duties as assigned.
BENEFITS: -
- Paid training and development
- Career growth opportunities with management potential
- Health benefits available after orientation period
- Paid vacation
- 401(k)
Please reply to set up an INTERVIEW!
Job Type: Full-time
Work Location: One location
Job Type: Full-time
Competitive pay.
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 401k
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Requirements
QUALIFICATIONS (Education, Experience, Certifications, Licenses):
- Minimum high school diploma or GED equivalent required
- Excellent customer service skills
- Ability to multi-task
- Self-motivated enthusiastic presence in a team environment
- Bilingual is a plus
- Strong written and communication skills
- Working knowledge of Microsoft Office and Excel
- Consistent and stable work history
- Valid driver's license and clean driving record
- Professional appearance and work ethic
- Must be able to preform in a fast paced work environment
All potential employees must pass pre-employment testing to include a background check and drug screen
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
