Greets and assists dental patients, answers phones, schedules and confirms appointments, manages cancellations and no-shows, registers patients, maintains charts, handles cash, monitors voicemail, and keeps the waiting area welcoming. The receptionist also supports local marketing initiatives and performs other duties assigned by office management. Spanish bilingual skills are required by the role title.
Overview
As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to company Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Chart Filling
- Cash Handling
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
- At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
- Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
- All other duties as assigned
Benefits for Full time team members
- Paid Time Off (PTO)
- Medical and dental insurance
- Vision coverage
- 401K plan
- Highly competitive salaries
- Outstanding professional training
- Exceptional growth and career advancement opportunities
- Tuition reimbursement for certifications
- Some training or experience in using multi-line phones and computers
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