Quality Manager

Location Address:

Work Shift:

JOB SUMMARY:
Leads administration of quality, process, and business improvement efforts. Interacts with customers and suppliers on quality and performance issues. May have direct reports to implement some aspects of the policies and procedures within the quality function.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Quality System Oversight

• The Quality Manager maintains and enforces the facility’s Quality Management System (QMS), including all SOPs, work instructions, and inspection protocols.
• The Manager ensures compliance with internal standards and regulatory requirements such as FDA food-contact regulations, GMP, and HACCP.
• The Manager leads internal audits and ensures that corrective actions are properly implemented and verified.

Daily Production Quality Support

• The Quality Manager monitors quality performance on all blow mold lines, including bottle functionality, dimensional accuracy, weight, visual appearance, and leak integrity.
• The Manager verifies that operators follow all start-up, changeover, and shutdown quality procedures.
• The Manager ensures that all inspections, including hourly checks and first-article approvals, are properly documented.
• The Manager responds immediately to quality concerns on the production floor and provides direction to operators and technicians.

Inspection & Testing Management

• The Quality Manager oversees daily quality inspections, including weight checks, wall thickness measurements, visual inspections, leak testing, and neck finish gauging.
• The Manager ensures that all inspection equipment is calibrated, maintained, and functioning correctly.
• The Manager maintains sampling plans and adjusts inspection frequencies based on risk or customer feedback.

Defect Reduction & Continuous Improvement

• The Quality Manager leads root cause analyses for recurring defects
• The Manager identifies quality trends using SPC tools, control charts, and scrap reporting data.
• The Manager collaborates with Maintenance and Process Technicians to resolve mold, resin, or process-related issues.
• The Manager implements process improvements related to resin handling, dryer settings, parison control, cooling cycles, and mold maintenance.

Customer Focus

• The Quality Manager manages customer complaints by conducting investigations, documenting findings, and implementing corrective actions.
• The Manager prepares customer samples, retains, and certificates of compliance as required.
• The Manager supports customer audits and plant visits by presenting quality data and improvement initiatives.
• The Manager may travel to customer locations to support quality investigations, new bottle qualifications and build and maintain a strong business partnership

Leadership & Training

• The Quality Manager oversees Quality Inspectors and Technicians across all assigned shifts.
• The Manager trains team members on inspection criteria, defect standards, and proper use of measurement tools.
• The Manager coaches operators on recognizing defects, documenting issues, and escalating concerns appropriately.
• The Manager maintains staffing levels and ensures that all 24/7 operational requirements are met.

Documentation & Reporting

• The Quality Manager ensures the accurate and timely completion of start-up approvals, line clearance forms, non-conformance reports, and traceability records.
• The Manager generates daily, weekly, and monthly quality performance reports, including scrap, downtime, and defect trends.

Non-Conformance & Disposition Control

• The Quality Manager identifies and isolates all non-conforming products to prevent unintended use or shipment.
• The Manager leads material review processes and recommends appropriate disposition such as rework, downgrade, or scrap.
• The Manager collaborates with production and scheduling teams to minimize the impact of quality issues on inventory and customer orders.

Safety & Compliance

• The Quality Manager ensures that all quality personnel comply with plant safety & GMP policies, including PPE requirements.
• The Manager maintains all inspection and gauge areas in a clean, organized, and audit-ready condition.
• The Manager supports investigations into quality-related safety risks, including contamination events and structural failures.

Resin, Mold & Equipment Support

• The Quality Manager monitors resin handling practices, including silo integrity and contamination prevention.
• The Manager verifies that molds are clean, maintained, and compliant with production requirements.
• The Manager supports the validation of new molds, bottle designs, process changes, and equipment upgrades.

• Reasonable mandatory overtime may be required due to business needs.

3-5 Years Quality Experience

Targeted Pay Range:

Altium Packaging, Our Culture Differentiates Us!
 
We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making.  We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.

Our Guiding Principles

• Act with Integrity & in Compliance
• Drive Value Creation
• Be Disciplined Entrepreneurs
• Focus on the Customer
• Act with Humility
• Treat others with Dignity and Respect
• Seeking Fulfillment in your Work

We Believe in Rewarding our Most Important Resource – Our People! 
 
We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.
 

EEO Statement
 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
 

Take your career to the next level at Altium Packaging!