The Quality Assurance Specialist reviews transaction monitoring alerts, provides feedback, documents QA results, and collaborates to address errors within the Financial Crimes Risk Management team.
Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.
Varo’s Financial Crimes Risk Management (FCRM) team is made up of forward-thinking creative and enthusiastic individuals, who are constantly striving to safeguard the financial sector from misuse and provide actionable intelligence to law enforcement. Our FCRM Quality Assurance department supports various AML processes, including transaction monitoring alert/case investigations, Enhanced Due Diligence (EDD) reviews of high-risk customers, and Suspicious Activity Report (SAR) filings.
What you'll be doing
- Review transaction monitoring alert, case and SAR notes, supporting documentation, rationale, and narratives
- Provide investigative feedback and quality assurance (QA) results in a clear and concise manner
- Thoroughly document the results of your quality assurance reviews and ensure that feedback enhances the quality of work within the department
- Identify and escalate common and/or repeat findings that require further action to remediate
- Collaborate with peer groups and leaders to ensure that identified errors are addressed within the established timeframe(s)
- Refine desktop investigative procedures, making process recommendations to increase efficiency and risk mitigation effectiveness, as needed
You'll bring the following required skills and experiences
- Prior Financial Institution experience, with an understanding of banking regulations and BSA/AML obligations
- 1+ years of prior transaction monitoring & surveillance investigations experience in financial crimes, counter-terrorism, anti-bribery, and/or anti-fraud
- Experience working as a Quality Assurance specialist or in a quality control capacity, preferred.
- Ability to get work done in a timely and efficient manner, knowing when to use judgment to make risk based decisions
- Extremely organized and detail oriented, with strong time management skills; ability to stay focused and prioritize work with limited supervision
- Excellent written and verbal communication skills, interpersonal and collaborative skills
We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you!
About Varo
Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank – all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer.
As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.
Learn more about Varo by following us:
Facebook - https://www.facebook.com/varomoney
Instagram - www.instagram.com/varobank
LinkedIn - https://www.linkedin.com/company/varobank
Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Beware of fraudulent job postings!
Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.
CCPA Notice at Collection for California Employees and Applicants:
https://www.varomoney.com/privacy-legal/
Top Skills
Aml Processes
Bsa/Aml Regulations
Quality Assurance
Transaction Monitoring
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