Quality Assurance Engineer

Serpa Packaging Solutions is looking for a Quality Assurance Engineer to join our growing organization!  As the Quality Assurance Engineer with Serpa, you will have a hands‑on Quality Assurance Engineer to build and standardize our QA program in the Assembly/Debug area. In this role, you will develop comprehensive SOPs and machine checkpoints that enhance the Debug QA process and establish consistent quality controls across all machines. Success is driven by your strong technical expertise and mechanical aptitude, enabling you to understand our machines and drawings, implement effective QA practices, and author standards that empower teams to proactively ensure build accuracy throughout the process.

Great work culture, working environment, career growth opportunities!

If this sounds like you, we want to connect! 

Requirements:

• Create and roll out SOPs for Assembly/Debug, including version control, training, and audit mechanisms.
• Define machine checkpoints (in‑process and final) that verify mechanical, pneumatic, and electrical criteria; embed these into build travelers/routers.
• Create standardized QA artifacts (checklists, acceptance criteria, sampling plans) to drive consistency across product lines.
• Conduct root‑cause analysis on build issues; implement and preventive actions that reduce rework and debug time.
• Partner cross‑functionally with Assembly Leads, Debug Technicians, Engineering, and Project Management to align standards with design intent and schedule needs.
• Establish measurement & reporting, including first‑pass yield, non‑conformance tracking, and audit scores; present trends and actions.
• Coach and train assemblers/debug techs on QA methods, prints, schematics, and workmanship standards; certify proficiency where required.
• Continuously improve: drive documentation quality, fixture/tooling for checks, and error‑proofing at critical steps.

Desired Requirements:

• Experience with SOP creation, inspection plans, control plans, FAI/in‑process/final inspections.
• Manufacturing environment experience in complex machinery or automation assembly/debug.
• Ability to work in a fast-paced environment with multiple priorities
• Strong communication skills, both written and verbal.
• Ability to multi-task, prioritize, and meet timelines on deliverables.
• Strong attention to detail.
• Mechanical aptitude
• CAD design experience
• Preferred knowledge of design of packaging and/or automated equipment
• Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, working in cramped spaces.
• Physical effort that may include the lifting of supplies and materials that weigh up to 20 pounds.

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. 

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. The education and experience you bring to a role with us matters. Placement within our salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate's potential starting rate of pay.  

Total compensation includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges. Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Base Salary Range: $70,000 - $90,000 

Serpa has a track record of 40 years of strong economy proof Industries. We are known for our high quality and customized end-of-the-line machinery. 

Packaging Industries Markets:

• Pharmaceuticals
• Food & Beverage
• Household
• Tobacco
• Pet Food
• Dairy

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

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