The QA Analyst designs and executes test cases for ServiceNow implementations, performing functional, regression, integration, and UAT testing. Responsibilities include defect tracking, requirements validation, workflow and integration testing, documentation, Agile participation, release validation, and production readiness checks. The role collaborates with developers, business analysts, and product teams to resolve issues and improve QA processes.
This is a remote position.
The QA Analyst will be responsible for designing and executing test cases, validating system functionality, and ensuring quality across ServiceNow implementations. The role focuses on functional testing, regression testing, defect management, and ensuring business requirements are accurately delivered.
Key Responsibilities
- Design and execute test cases, test scenarios, and test plans for ServiceNow applications.
- Perform functional, regression, integration, and user acceptance testing (UAT).
- Identify, log, track, and retest defects through resolution.
- Validate business requirements against system implementations.
- Collaborate with developers, business analysts, and product teams to resolve issues.
- Support testing of workflows, configurations, and integrations within ServiceNow.
- Maintain test documentation and ensure requirement traceability.
- Participate in Agile ceremonies including sprint planning and reviews.
- Support continuous improvement of QA processes and testing standards.
- Assist in release validation and production readiness checks.
Required Qualifications
- 3-5 years of experience in software testing or QA roles.
- Strong experience testing ServiceNow or similar enterprise platforms.
- Solid understanding of software testing methodologies and SDLC.
- Experience working in Agile environments.
Technical & Functional Skills
- Manual testing (functional, regression, integration, UAT)
- Test case design and execution
- Defect tracking and reporting
- ServiceNow testing (workflows, modules, configurations)
- Basic API testing (Postman preferred)
Similar Jobs
.png)
Hardware • Other • Appliances
Leads day-to-day manufacturing and operations activities, ensuring production, delivery, quality, cost, and customer requirements are met. Oversees purchasing, production control, planning, manufacturing and test engineering, maintenance, manufacturing, and logistics. Establishes operational goals, manages P&L and staff, executes strategic programs, reviews performance with executives and customers, and develops workforce strategies. Requires substantial management experience, manufacturing or electrical project expertise, and strong people leadership.
Top Skills:
Electrical SystemsManufacturing Systems
HR Tech • Payments • Professional Services • Software
Manage employee customer inquiries by phone, email, and chat regarding payroll, benefits, timekeeping, HR, and software. Resolve cases through CRM workflows, provide accurate and empathetic support, escalate complex issues, maintain product expertise, and communicate customer feedback and software bugs to internal teams. The role requires a 12pm–9pm EST schedule after approximately four weeks of mandatory paid virtual training.
Top Skills:
CRMSaaS
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
Provides clinical oversight and guidance to a Texas-based Virtual Nurse Practitioner, including medical record review, monthly consultations, regulatory compliance, telemedicine protocol adherence, case reviews, clinical audits, and quality improvement initiatives.
Top Skills:
Electronic Medical Records (Emr)Remote Patient Monitoring ToolsTelemedicine
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
