Maintains cleanliness and appearance of hotel public areas, including restrooms, hallways, elevators, offices, and event spaces. Greets guests, answers questions, resolves service requests, supports housekeeping and guest room cleaning, and performs periodic deep-cleaning tasks such as moving furniture, shampooing carpets, and waxing floors.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for maintaining the cleanliness and appearance of all public areas within the hotel, ensuring that these spaces are kept in pristine condition to provide a welcoming environment for guests. As a Public Area Attendant, you’re not just ensuring the cleanliness and upkeep of the hotel’s public spaces – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Keep public areas spotless: Maintain the cleanliness of designated areas—including restrooms, hallways, stairwells, elevators, offices, and event spaces—by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, shampooing carpets, washing windows, and emptying trash
- Delight our guests: Greet guests warmly, answer questions, and resolve service requests promptly
- Support housekeeping operations: Assist in guest room cleaning and fulfill service requests when needed
- Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Strong work ethic and attention to detail.
- Ability to work independently and as part of a team.
- Excellent customer service skills.
- Physical stamina to stand, walk, and lift heavy objects.
- Attention to detail, ability to follow instructions, and strong communication skills.
- Familiarity with cleaning techniques and safety standards.
- Minimum of 2 years of experience in the housekeeping department of a hospitality establishment
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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