Provider Education and Engagement Specialist - Remote

Requisition Number: 2391241
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
The Provider Education and Engagement Specialist supports provider network success by creating, delivering, and maintaining educational resources, training programs, and engagement initiatives. This role ensures providers are informed about policies, procedures, and program requirements to promote collaboration and consistency across the network.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Develop, deliver, and maintain educational resources, training programs, and engagement initiatives to support provider network success
• Ensure providers understand policies, procedures, and program requirements to promote collaboration and consistency across the network
• Conduct live and virtual training sessions and maintain and reference materials
• Collaborate with internal teams to ensure educational content reflects current policies and operational updates
• Serve as a point of contact for internal provider education and support, addressing questions and facilitating resolution of operational issues
• Organize provider engagement events such as webinars
• Create and distribute provider newsletters and updates
• Support initiatives to improve provider satisfaction, retention, and alignment with network goals

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Demonstrated understanding of healthcare operations, program processes, and regulatory requirements
• Demonstrated proficiency in Microsoft Office Suite and virtual training platforms (e.g., Teams)
• Demonstrated skills in analytical thinking, problem-solving, and time management in fast-paced environments
• Demonstrated ability to work independently and collaboratively, manage multiple priorities, and meet deadlines with accuracy and professionalism
• Demonstrated ability to perform detailed work with a high degree of accuracy

Preferred Qualifications:

• Experience supporting provider networks within government-contracted healthcare programs
• Demonstrated familiarity with provider portals and healthcare data tools
• Proven ability to tailor education and communication strategies to diverse provider audiences
• Proven excellent verbal and written communication, presentation, and interpersonal skills across diverse teams and organizational levels
• Demonstrated bilingual or multilingual capabilities

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.