Project Manager, CRM Marketing
At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans struggle to get the care they need, and prices just keep rising. Our marketplaces for prescription medicines and telehealth have helped Americans save $30 billion since 2011. GoodRx is a public company; we're based in Santa Monica with additional offices around the country. We're a low-key and tight-knit group that likes to find new ways to fix big problems. If you share our belief that you can do well by doing good, let's talk.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!
About the Role
GoodRx is seeking a Project Manager, CRM Marketing to join its growing CRM Marketing team to play a vital role in unlocking new capabilities for CRM Lifecycle Marketing at GoodRx, which will ultimately impact our millions of customers in a meaningful way. We are seeking a candidate with excellent technical, project management and communication skills.
Responsibilities:
- Work closely with all members of the CRM team on project scoping, planning and prioritization of technical and data projects
- Work with various stakeholders across every business unit, cross functional teams (data, product, engineering, BI) and external agencies/vendors to successfully deliver projects on time
- Participate in strategic planning and develop and manage end-to-end technical project plans and roadmap by quarter, month, week
- Lead project scoping exercises and develop documentation needed for product and data teams to execute on projects
- Set milestones and manage communication between all parties involved
- Establish new processes and procedures that will improve efficiency, quality and capacity for project deliverables
Skills & Qualifications
- 4+ years of project management experience, preferably supporting a marketing organization
- Experience managing technical projects within a CRM department is a big plus
- Experience working on ESP platform projects (Braze, Salesforce, etc) and various types of marketing data projects is highly desirable
- Demonstrated experience working closely with product, engineering and data teams to communicate project requirements and timelines
- Ability to manage multiple projects at one time and identify blockers and bottlenecks, and find creative solutions to move projects forward
- Experience working on strategic project planning and breaking down projects into detailed project plans
- Experienced communicator and able to collaborate with diverse sets of marketing, technical, non-technical people across different teams and business functions
- Experience and expertise sufficient to understand higher-level technical problems being solved
- Experience in product management is a plus
- Must be detail oriented with an eye for overall user experience
- Excellent communication and organizational skills
- Bachelor’s degree in related field
- PM certification ideal but not required
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $30 billion using GoodRx and 20 million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.