Tapcart
The best mobile shopping starts with Tapcart.
Santa Monica, CA
Remote

Technical Program Manager

| Remote
Apply now
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Tapcart makes mobile shopping easy, fun and attainable for every brand.
We are inspired by the future of mobile. We work to inspire that future.

As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more.

Tapcart is trusted by thousands of brands to launch and manage their mobile apps. We have been featured at Google I/O, Shopify UNITE and in The Verge.

Tapcart is building the future of mobile commerce. We are looking for an experienced and well-rounded Technical Program Manager to help us organize, analyze, and prioritize product initiatives that will forever change mobile e-commerce. 

Tapcart’s Technical Program Manager will sit at the intersection of an amazing roster of team members across software development, design, and business strategy to serve as a critical linchpin of the entire organization. 

Our ideal person can help come up with ideas - as well as prioritize, validate, analyze, and iterate on existing products/features using real quantitative and qualitative data in order to continually deliver the best possible results and ensure that quality features are built on-time. Imperative to this role is having a collaborative leadership style, building strong relationships to facilitate a culture of trust, and generating buy-in on projects from leadership and our team members.

This role will be pivotal to fulfilling our goal to be the largest mobile commerce company in the world.

What your day is like:

  • Create and maintain roadmaps, backlogs, project plans, and trackers with the product and engineering team
  • Lead sprint ceremonies: grooming, daily stand ups, and retrospectives
  • Work with team members to manage expectations and ensure clear and precise delivery of products to market
  • Provide on-site leadership for project teams by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones / timelines
  • Establish program structure from conception to execution, while refining any ambiguity in scope and teams involved
  • Working closely with Product Managers to ensure OKRs are being met
  • Provide technical input to mitigate risks and unblock development teams

What we are looking for:

  • BA/BS degree in a relevant field (Computer Science, Project Management, Information Systems, etc.)
  • Experience working with Project Management Software such as JIRA, Smartsheets, Asana, etc.
  • 4+ years of project management experience, including tracking and planning projects
  • Some experience as a Software Developer.
  • Humble yet ambitious talent to prioritize initiatives that demonstrate alignment with our business strategy and our value propositions
  • Communicate priorities and drive consensus with stakeholders
  • Excellent experience in SDLC Methodologies; specifically Agile, SCRUM, Kanban
  • Technical knowledge in mobile development and platform infrastructure
  • Experience working creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Monitored, tracked and controlled outcomes to resolve issues, conflicts, dependencies and critical path deliverables

Bonus requirements:

  • Experience working in e-commerce and/or B2B SaaS
  • Experience working in a growth-stage startup environment
  • Development experience

What you'll receive in return:

  • A fun and exciting work environment with a talented, tight-knit team
  • The opportunity to contribute to exciting products used by a highly-passionate user base
  • A position with real leadership and growth opportunities
  • Benefits including healthcare and unlimited PTO
  • Personal learning and development opportunities
  • Working everyday at a beautiful office in Downtown Santa Monica

Our Guiding Values:

🤝 Teamwork first.
💁 Be your own customer.
📐 Think big. Plan big. Execute big.
💬 Provide transparency & clarity.
💯 Bring your “A” Game.

Tapcart Perks & Benefits

· Excellent growth opportunity, 401k, and stock options for all full-time employees
· Medical (75% covered by Tapcart; 50% for dependents) - eligible 1st of month 
· Dental and vision (100% covered by Tapcart; 50% for dependents) - eligible immediately
· Unlimited PTO and 10 paid company holidays
· Brand new MacBook Pro and home office setup
· Catered lunches, monthly happy hours, and company wide offsite events
· A team that has transitioned to remote work impressively, and remains highly collaborative and connected
· We pride ourselves in having a team that promotes diversity, inclusion, leadership, mindfulness, and passion.

Who is Tapcart!?
We are growing startup located in Santa Monica, CA 🏖. Our team and culture are very important to us – we aim to make coming to work fun, challenging and rewarding. We know that doing great work depends on showing up with creative solutions to face our challenges. It all starts with having good people, and helping them grow both personally and professionally. We can't wait to hear how your unique skills and personality will add to our company and culture.

Why join us?
 We are on a rocket ship and just raised our Series B for 50M in June 2021: https://tcrn.ch/3dn2RiV
 We raised our Series A for 10M in May 2020: builtinla.com/2020/05/19/tapcart-raises-10m-series-a-hiring
 Check out what our customers are saying: https://apps.shopify.com/shopify-mobile-apps/reviews?page=4
 Our current openings: https://tapcart.com/careers 

Learn more about who we are and what we offer on our Careers page.

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Where we are

Tapcart enables ecommerce merchants to launch a mobile app and to create and grow an owned marketing channel of push notification subscribers.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • SwiftLanguages
    • ParseLibraries
    • ReactLibraries
    • RxSwiftLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • TrelloManagement
    • HubSpotCRM
    • IntercomCRM
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What are Tapcart Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
We cover 100% of dental insurance for employees and 50% for their dependents.
Vision Benefits
We cover 100% of vision insurance for employees and 50% for their dependents.
Health Insurance Benefits
We cover 50% of medical insurance for employees and 50% for their dependents. Employees can choose from multiple top-tier plans.
Wellness Programs
Team workouts
Tapcart's team fitness initiatives include indoor rock climbing, basketball and walks on the beach.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Employees are paid on sick days.
Perks & Discounts
Casual Dress
Commuter Benefits
Tapcart offers commuter benefits for all employees, including free parking and compensation for public transportation.
Company Outings
Some Meals Provided
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Promote from within
Online course subscriptions available

An Insider's view of Tapcart

How does your team reward individual success?

We have an ongoing ritual in the office to ‘Ring the Gong’ every time we hit a milestone such as an account upgrade or an app going live in their respective app store. This small but memorable act encourages everyone to continue to push the limits and show the world who we are as a brand!

Val

Implementation Specialist

How do you collaborate with other teams in the company?

I work with such amazing, approachable, creative people who are always down to help. We are all striving towards the same goal so it is great that I can simply walk over to a fellow coworker, lay some whacky idea on them, and next thing you know we are both running with it and turning it into something viable for the company, it is truly inspiring.

Cole

Senior Lead Customer Success

How has your career grown since starting at the company?

I first started at Tapcart when the team consisted of 4 people and I was brought on as the only designer. The mix of trust/responsibility paired with good vision/direction allowed me to learn more than I ever have in such a short time span. Top that with a work environment where we all learn from each other as well as have a great time together!

Alex

Head of Design

What’s the vibe like in the office?

Tapcart’s office vibe is so positive and uplifting. I seriously look forward to coming in everyday, not only because I consider everyone a friend, but we’re all working together towards making an awesome product even better. We constantly collaborate between different teams and support one another, which makes for an awesome company culture.

Alex

Marketing Coordinator

Jobs at Tapcart
18

All Jobs
All Jobs
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
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Sales Development Representative

Tapcart
Santa Monica
18 hours ago
+28
We are looking for a driven, resilient, and organized Sales Development Representative (SDR) to be a key member of our team. As a Tapcart SDR, you will be responsible for prospecting, qualifying, and generating opportunities to support the overall growth of the business. Tapcart is dedicated to providing ongoing one-on-one personal training and coaching to help you develop core skills in all aspects of B2B technology sales.

Agency Partner Manager

Tapcart
Santa Monica
1 day ago
+28
As Agency Partner Manager, you will help manage existing agency partners, working with the partners and Tapcart stakeholders to meet our partnership goals and commitments. This is done by utilizing a variety of methods, including organizing and participating in co-marketing activities, providing sales enablement, generating inbound and outbound referrals, and more. You will also identify strategic agency partners, develop go-to-market plans with those partners, and execute these plans.

Partner Marketing Manager

Tapcart
Santa Monica
2 days ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted

Customer Success Manager - Enterprise

Tapcart
Santa Monica
2 days ago
+28
As an Enterprise Account Manager, you’ll be responsible for onboarding, setting expectations, and managing some of the world’s largest ecommerce brands. You’re proactive about regular check-ins, are able to identify areas to add value, strengthen the relationship, and be an ambassador for the Tapcart brand (in person, through email, and over the phone).

Enterprise Solutions Architect

Tapcart
Santa Monica
4 days ago
+28
What you'll be working on. Strategically manage complex uses cases and the stakeholders for a merchant's application Become an expert in Tapcart's architecture and product services Create and maintain impactful relationships with our most successful enterprise customers Create and deliver well-organized project plans Provide valuable feedback to our product team by being the voice of the merchant

Senior Software Engineer, Android

Tapcart
Remote
4 days ago
+28
As an Android engineer at Tapcart, you will work closely with our small team to refactor, maintain and extend the functionality of our core ecommerce app used by over 500 brands worldwide. Our engineering team is continuously looking for ways to better ourselves and our peers. We believe that taking the time to write great code is crucial to our long-term success and core to our values.

Senior Software Engineer, Web

Tapcart
Remote
6 days ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted

Director of Product Design

Tapcart
Santa Monica
1 week ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted

Senior Web Designer

Tapcart
Santa Monica
1 week ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted

VP of Brand Design

Tapcart
Santa Monica
1 week ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted

Sales Development Manager

Tapcart
Santa Monica
1 week ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted

Software Engineer, Android

Tapcart
Remote
2 weeks ago
+28
As an Android engineer at Tapcart you will work closely with our small team to refactor, maintain and extend the functionality of our core e-commerce app used by over 500 brands worldwide. Our engineering team is continuously looking for ways to better ourselves and our peers. We believe that taking the time to writing great code is crucial to our long-term success and core to our values. We encourage this by pair programming, code reviews, demos, and pull requests. As an engineer at Tapcart, your code will touch millions of shoppers, and you have the exciting opportunity to make a big impact, while learning and teaching on our small team.

Customer Support Representative

Tapcart
Santa Monica
2 weeks ago
+28
As a Customer Support Representative at Tapcart, you serve as the first line of defense for the Tapcart brand. We look at you as the company encyclopedia since you will be able to provide answers about our product and processes, all while providing top level support. Get ready to chat with customers from all over the world as you will be handling all incoming customer requests, complaints, and feedback via live chat and email. As a CSR, you will handle incoming customer technical issues and answer general product questions regarding our Saas product. It is important that you have the skills to clearly communicate, be patient, and encourage others to succeed!

Senior Product Manager

Tapcart
Santa Monica
2 weeks ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted

Technology Partner Manager

Tapcart
Santa Monica
2 weeks ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted

Senior Product Designer (UX/UI)

Tapcart
Santa Monica
2 weeks ago
+28
As a Product Designer at Tapcart you will work closely with our product and design teams to push, maintain and extend the user experience and user interface of our core e-commerce app as well as our merchant web dashboard used by over 4,000 brands worldwide. Our design team is continuously looking in two directions: backwards and forward. We look backwards at what we already have, and ask ourselves how can we improve it. We look forward and ask ourselves how we can predict our customers indirect needs and address them before they become an actual need. As a Product Designer at Tapcart, your designs will touch millions of shoppers and you'll have the exciting opportunity to grow with a world-class team.

Technical Program Manager

Tapcart
Remote
2 weeks ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted

Brand Design Director

Tapcart
Santa Monica
3 weeks ago
+28
Tapcart makes mobile shopping easy, fun and attainable for every brand. We are inspired by the future of mobile. We work to inspire that future. As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more. Tapcart is trusted