Sr. Technical Program Manager (Cloud)
As a Senior Technical Program Manager within the Ring/Amazon Devices organization, you will be responsible for identifying, scoping, and delivering a large end to end project comprised of Ring’s Home Security products, cloud-services, mobile applications & web portals. You will engage with an experienced cross-disciplinary staff to conceive of and design innovative consumer products. You will be comfortable working across time zones and through ambiguity. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
The right candidate will possess proven program management skills, demonstrate experience leading medium to large products and projects. You are expected to be versatile and able to thrive in a dynamic, entrepreneurial environment. You are not hindered by managing competing priorities and are able to bring order to ambiguous scenarios. Maturity, high judgment, negotiation skills, ability to influence and leadership are essential to success in this role. You will be data-driven and analytical. You can clearly & effectively communicate (written as well as verbally) across the org and up to senior leadership.
- Work with key stakeholders in executive teams, product management, and marketing teams to define strategy and requirements
- Work with remote and multi-site teams to deliver supporting software and services in sync with launch timelines
- Communicate regularly with senior management on status, risks, and change control
- Create and maintain program information (risks, issues, resources, schedules, tasks, budgets)
- Identify business and technical impacts of user requirements
- Be expected to dive deep into the technical details of the program
- Stand with & defend your convictions as well as accept others’ point of views when needed
- Must be able & willing to travel internationally
- 7+ years of relevant work experience in technical program/project management in a consumer electronics environment
- Bachelor’s degree in a technical discipline (EE, Computer Science, Computer Engineering, Software Engineering)
- Experience with software development Life Cycle (Cloud and Services)
- Experience with Embedded Software and Systems development
- Experience defining projects, collecting requirements, coordinating efforts to scope, schedule and deploy new features sets
- Experience analyzing cost/benefit of feature selection
- Excellent written and verbal communication skills engaging technical and non-technical stakeholders
- Master’s or advanced technical degree
- Creative leader with superior analytical abilities
- Strong problem solving and negotiation skills to earn trust and influence partners and teams
- Fluency with Atlassian SCM Suite (Confluence/JIRA)
- Prior history in productization and deployment of hardware products
- Prior experience as a software developer is a plus
Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.
Ring LLC is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants with our regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ring Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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