Job Summary:
This role will have responsibility for delivering mid to large scale initiatives in the short-term as well as building out a longer-term roadmap for iHerb's IT department. 

Job Expectations:

• Lead leadership update forums to drive decision making and project transparency.
• Drive support across functional projects and across the team.
• Owne the creation, development, planning, and cross functional communication of launch planning.
• Dive into the details of specific needs of each work stream to ensure high-quality, on-time execution.
• Lead process definition and continuous improvement to create scalable work flows.
• Own the delivery of the company’s long-term, global vision, strategy and roadmap for your area.
• Act as the owner of a portfolio of products or features designed to advance our best-in-class customer experience.
• Lead and influence business and technology stakeholders as well as leaders across the organization to drive strategic initiatives.
• Lead business planning, determine the timelines and deliverables for the business and the broader organization.
• Execute on tasks to deliver results and ensure alignment with our strategy.
• Effectively communicate progress within the organization.
• Provide clear internal communication to various stakeholder groups.
• Manage ongoing processes on a daily basis.
• Gather data and metrics to drive projects and measure success.
• Conduct risk analysis, document risks, and control risk.
• Discuss highly technical issues with software developers and stakeholders.

Knowledge, Skills and Abilities:

Required:

• Multiple years of professional Project Management experience in Information Technology. 
• Experience developing and delivering on project milestones with internal and external stakeholders.
• Demonstrated ability to manage multiple complex projects and competing priorities in an ever changing environment.
• Demonstrated ability to operate effectively and simultaneously in both tactical and strategic modes.
• Proven project management skills and driving complex projects to success.
• Passionate self-starter, decisive and able to move with speed to implement ideas.
• Action and results oriented mentality and ability to problem-solve using creative thinking and innovation.
• Fluent in English, demonstrated strong writing and verbal skills.
• Demonstrated ability to work independently and autonomously using data to guide decisions.

Experience Requirements:

• Generally requires 4-8 years of experience in project management in a fast-moving environment

Education Requirements:

• Bachelor’s Degree required.

Preferred Requirements:

• Proven track record of delivering results in large, cross-functional initiatives.
• Proven ability to identify, analyze, and solve ambiguous problems independently with an extreme attention to detail.
• Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across business units.
• Technical fluency; comfort understanding and discussing technology concepts, schedule tradeoffs and new opportunities with technical team members.
• Strong written and verbal communication and persuasion skills.
• MBA preferred.
• Experience in the eCommerce industry is a plus

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