The Production discipline at Riot helps teams understand the vision of the product, and how we’re going to get there. We assist in building and delivering experiences beyond our audience's expectations. We’re involved in almost every product you can think of, be it an epic new skin, the Mechs vs. Minions board game, or the internal tools needed by engineers or artists to speed up their craft. Whatever the calling, we identify and deliver the solution that our audience needs.

As a Senior Technical Development Manager, you will report directly to the Lead Development Manager on this Unpublished R&D Product. You will support a diverse set of technologies for making it possible to get one of our Unpublished R&D Product into the hands of our players. You will track work, build work systems and make sure that you and your team are total owners of all commitments to players. You’ll inspire teams to collaborate across time (zones) and space, and help guide work to ensure we’re focused on the work that brings the most value to players. 

Responsibilities: 

• Own delivery leadership for technical projects, which require a deeper familiarity with engineering than ordinary product-delivery. 
• Audit existing development processes and bolster them to provide forward visibility and predictability for deliveries. This includes commitments, backlog, and matching work to capacity, tracking all workflows (planned/unplanned), and clarifying Acceptance Criteria and Definition of Done. 
• Prioritize work to help reduce distractions and impacted velocity 
• Provide transparency to product leadership - reporting risks around development velocity and staffing (skill gaps and performance), 
• Identifies and manages partners 
• Build healthy teams through observation and survey, and then develop a culture of continuous improvement.
• Build accountability, through agreements and follow-up. (e.g., sprints, achievements, roles and responsibilities) 

Required Qualifications: 

• 5+ years of experience with making and launching software as a service games, especially mobile and live games
• Knowledge and experience using a deep toolkit of development methodologies, and experience in adapting to new situations. 
• Knowledge of systems-based thinking frameworks, and a willingness to invest time to understand causal motivations 
• Strong negotiation skills, with a mix of patience and goal orientation to navigate complex cultural, technology and product requirements. 
• Deep spirit of perseverance and ability to guide teams and a dedication to seeing challenges through to their end 

Desired Qualifications: 

• Mandarin Fluency 

Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).