Project Manager
LOCATION: Santa Monica, CA
TITLE: Project Manager
REPORTS TO: Sr. Project Manager
As one of healthcare's most widely adopted messaging platforms, the TigerConnect product fosters communication and workflow optimization within the clinical space, uniquely modernizing care coordination among doctors, nurses, care teams, and patients. We are seeking a versatile Project Manager to act as an integral part of the product development process, overseeing many aspects of product development including the planning, tracking, sequencing, and final on-time delivery of each project.
The ideal candidate will be a highly organized, self-starter who is proactive in taking ownership of project management tasks & deliverables, and comfortable working in a high-tech, fast paced environment. This PM will attend scrums with various teams, manage special projects in addition to standard Engineering and Product feature projects, report and escalate any potential roadblocks, and document notable activities throughout each stage. This individual should seek to be innovative & creative in problem resolution and have experience overseeing multiple projects concurrently while promoting streamlined project management processes. The PM also has solid belief in the principles of Agile and the knowledge of when to bend them to fit the team and/or scenario.
What You'll Own:
- Produce and maintain project plans.
- Status tracking and reporting to respective teams/departments across the company.
- Identify and lead process improvements through observations and retrospectives (i.e. new strategy, new tools, new process)
- Proactively coordinate and oversee project management objectives and initiatives between cross-functional teams.
- Identify dependent tasks (cross-functional) and consistently follow-up to ensure completion.
- Build out documentation as it relates process improvement, project management & methodologies.
- Follow-up on due tasks (cross-functionally) and report/escalate blockers in a timely manner.
- Attend scrum, cross-functional, and departmental meetings for visibility on projection completion & developing business goals.
- Weekly project tracking emails to stakeholders.
What You've Accomplished:
- BS Degree with strong understanding of mobile and web technology (high-level knowledge of SDLC principles in these domains)
- 4+ years of project management experience managing the delivery of software development projects, including feature development timelines, resource management, and process improvement.
- Project management experience in a Saas product environment preferred.
- Knowledge of PMP, CSM, or Stage-gated principles is beneficial.
- PMP certification is a plus
What You Bring to the Table:
- High familiarity with project management and product roadmapping tools (Confluence, Jira, Trello, Smartsheet, MS Project, Visio)
- Experience establishing and tracking key engineering/product deliverables and owning related reporting and metrics (i.e. sprint throughput, team velocity)
- Ability to proactively identify, prioritize, and drive resolution of project issues and risks.
- Experience with identifying opportunities for process improvement and ability to implement agile methodology best practices to simplify project delivery.
- Excellent written and verbal communication and interpersonal skills.
- Familiarity with waterfall methodology
- High level of attention to detail and exceptional organizational skills
- Knowledge and experience of product roadmap and SDLC processes
- Extensive Critical thinking and problem solving skills (ability to anticipate and resolve bottlenecks)
- Ability to collaborate with engineering and product development leadership and work cross-functionally between teams.
Who We Are:
TigerConnect is healthcare’s most widely adopted communication platform – uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. TigerConnect is the only solution that combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that today’s healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes.
Trusted by more than 6,000 healthcare organizations, TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day.
It is recognized as a top Cyber Security Company to Know, one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, Best Tech Startups in Santa Monica (2019 & 2020) and a Best Places to Work in Healthcare 5 years in a row (2015, 2016, 2017, 2018, and 2019). TigerConnect currently has over 150 employees with offices in Santa Monica, San Jose, and Shanghai.
Why We’re Different:
- Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
- An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (www.tigerconnect.com/about)
- A fun environment that embraces a “work hard-play hard” culture
- We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows
- This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan
TigerConnect is an Equal Opportunity Employer.
*Recruiting firms that submit resumes to TigerConnect without first entering into a written contract with TigerConnect will not be entitled to any compensation on candidates referred by that firm.