Project Coordinator

TicketGuardian is the leading InsurTech company in the live events space. Bred by innovation, built to disrupt, powering control. We were created to disrupt the live events industry by abolishing the status-quo “no refunds.” TicketGuardian’s technology and consumer-facing insurance products are helping provide platforms and organizers with CONTROL in order to improve their brands, drive additional revenue, provide more value to their attendees and in the process, improve the checkout flow so that live event attendees avoid financial pitfalls as well as regret; all while providing control over inventory, additional lines of revenue, knowing your customer, as well as enhanced fan engagement.  

Job Description

The Project Coordinator will work with TicketGuardian’s engineering team to drive efficient and effective processes and procedures across all facets of the engineering business. You are organized, live for structure and believe in a strong documentation process. In this role, you will:

• Assists the EVP and SVP of Engineering with detailed documentation around statements of work, standard operating procedures, and other technical documents
• Coordinate engineering communication, ensure all departments within engineering work cross functionally and keep everyone on their toes
• Help with contracts, SOWs, MSAs and other key agreements and documents.
• Create structure within the existing Google Drive and organize technical documents to be accessed by all employees at TicketGuardian
• Effectively communicate across multidisciplinary departments in the company

What you'll need:

• Bachelor’s degree in Computer Science or related field
• 2+ years of experience working on technical projects as a coordinator or facilitator
• Strong organization and communication skills and the ability to operate with little oversight/direction is mandatory
• Have a basic understanding of SDLC 
• Exposure to using JIRA to manage tickets/projects
• The ability to take initiative, spot inefficiencies and take action to follow up
• Comfortable working in ambiguity, love of software engineering, and passion for start-up environments
• Ideally have gone to a coding school to learn basic coding and develop a strong technical background

Why TicketGuardian:

At TicketGuardian, you are part of a high-performance team that focuses on driving innovation, critical solutions and building next-gen technology that will disrupt the live entertainment industry. If you are excited about massive scale, quality, performance, craftsmanship, and want a fair challenge and a leap forward, come join us and create #silicon-harbor in Newport Beach, CA. You’ll also get to enjoy the following sweet perks:

• Competitive Salary
• Flexible Hours
• Full Medical Benefits
• Life Insurance
• Continuous Learning Program
• Cash Bonuses
• Unlimited PTO
• Fully-Stocked Kitchen
• Fun Company Sponsored Events
• Reimbursements toward live event ticket purchases
• Ping Pong = Life
• Waterfront office in the heart of Newport Beach