We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Technology is seeking an IT User Enablement Program Manager to drive user enablement at UMG. Oversee projects from initial research through production. You'll work closely with stakeholders, technology leaders, and user enablement team members to ensure project goals are met.

What Bandmember Are You?

• Act as a liaison with project teams and business engagement managers to collect and understand business goals and collaborate with multiple stakeholders to define measurable learning objectives and goals, present solutions/plans, then help our curriculum development team execute on the architecture.
• Collaborate with user research, communications, and training team members to develop user enablement plans to ensure user adoption success.
• Partner with the organization to identify and advocate for their specific enablement needs.
• Conduct needs assessments and feedback efforts with key stakeholders.
• Communicate effectively with a diverse subject matter expert (SME) group, extracting pertinent information then transforming that content into digestible pieces.
• Drive program and participant success; investing in the success of the team and going above and beyond.
• Work effectively and cross-functionally across the organization; earning trust and building relationships throughout.

How You Will Rock Your Role:

• 5 years of relevant project management experience in a consulting or industry role, with experience leading teams in change management and organizational development
• Proven experience in business development and/or proposal development in support of related specialty areas.
• Solid project management skills – the ability to multi-task, excellent time management, organization and prioritization skills with the ability to manage and meet tight deadlines.
• Excellent people skills with the ability to work in a global, team environment.
• Proactive approach and desire to launch and successfully execute new initiatives.
• Strong, confident presence, facilitation skills in front of a room and over web conference, credible in front of an executive audience.
• Strong project management and organizational skills, ability to multitask.
• Outstanding communication skills; presentation, written, verbal, listening and influencing.
• Strong customer focus; able to translate and connect customer's business needs to training offerings that are effective.
• Ability to work collaboratively, establish excellent relationships with partners and extended training team.
• Results and success-oriented with strengths in problem solving and development of solutions.
• Outstanding verbal and written communication skills and ability to communicate ideas and information effectively, clearly and concisely.
• Bachelor's Degree or equivalent work experience.

 What's in it For You?

• Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
• Paid Time Off – Paid Holidays, "Gift Week", Summer Fridays
• Student Loan Repayment Assistance
• Employee Developmental Support
• Annual Gym Reimbursement Package
• Pet Insurance, plus much more!

 Universal Music Group is an Equal Opportunity Employer.