Integration Specialist (CA) at 3PL Central

| Greater LA Area
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3PL Central is the fastest growing SaaS solution in the third-party logistics market. Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify, and Target and the growth in supply chain logistics can be challenging for warehouses. Born within an active 3PL warehouse, 3PL Central built the first cloud-based warehouse management platform to better serve customers and increase warehouse efficiencies to grow their businesses. We pride ourselves on understanding and delivering best practices and excellence to 3PLs and their customers.

The Role:

Leading extreme growth in the ecommerce fulfillment sector, 3PL Central systems are built on a robust API platform that enables infinite connectivity, creative implementations, and limitless scalability.  Our developer community is well regarded and key to our continued growth roadmap.  The Integration Analyst is an essential conduit between those external developers and our Platform.  The Integration Analyst will manage developer engagements, assist developers with best practices and connectivity, troubleshoot issues, and help maintain our developer community and documentation.  Your success is key to drive Platform adoption, increase our developer/customer satisfaction, and maintain our leadership position in the API/WMS space.  This is an excellent opportunity to do amazing things at one of the fastest-growing companies in one of the hottest industries (ecommerce) in generations.

Responsibilities:

  • Manage external developer engagements and solve complex technical connectivity issues
  • Become a Platform Subject Matter Expert and train others on best practices
  • Advocate for developers to ensure our product roadmap meets their needs
  • Participate in our developer Community and build robust API documentation
  • Proactively identify API usage issues and resolve escalations
  • Learn new tools and blow people’s minds with your awesomeness

Experience:

  • 2+ Years of experience with HTML and SQL
  • 2+ Years of experience working with Json Syntax
  • 2+ Years of experience working REST APIs and Authentication
  • 2+ Years of experience using API troubleshooting tools (i.e. Postman, Fiddler)
  • 2+ years of experience working with both technical (developers) and non-technical customers

Nice to Haves:

  • Working knowledge of online shopping carts and their APIs. (Amazon, Shopify, etc.)
  • Understanding of warehousing, logistics and e-commerce delivery
  • Project Management participation and execution
  • Strong customer/developer empathy
  • Previous B2B customer facing experience
  • Desire to drive change and excellence within the organization

About Us:

We look for team players. Authentic people that strive for excellence and aren’t afraid to be themselves while they do it — because that’s what special teams are made of. If you’re ready to make an impact, take on responsibility, and be a part of our team, then apply to join our team. Our promise is to help enable and equip you for long term success, all while being surrounded by good people looking to do amazing work in our booming space located less than a mile from the beach in El Segundo/Silicon Beach.

For more information, please apply below or submit your resume and cover letter to [email protected] or 888-375-2368.

Please note, 3PL Central does not accept unsolicited resumes from search firms. Any resume submitted by search firms via this website or directly to hiring managers will be considered unsolicited resumes, and 3PL Central will not be responsible for any fee in connection with these submissions.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • XdDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

222 N. Pacific Coast Hwy, El Segundo, CA 90245

An Insider's view of 3PL Central

How does your team reward individual success?

The team at 3PL Central is a group of high achieving and dynamic individuals that are really looking to make a mark in the 3PL space. Individuals always feel empowered to raise their hand, when a project or task can use additional resources, or if a process needs to be changed - everyone has a voice that is heard and respected.

Alnoor Bhamani

Sales Engineer Manager

How do you collaborate with other teams in the company?

I leverage our GSD (Get Stuff Done) methodology. It helps everyone involved understand what stage we’re in, what role they play in the project and what we’re trying to achieve. The structure can make collaboration while being remote significantly easier. And ensures consistency, predictability and transparency.

Eva Keyes

Program Manager

What makes someone successful on your team?

Success in customer service takes some of the same traits in every industry: empathy, patience, and a natural inclination to help. Support at 3PL Central is unique in the SaaS space because you can succeed with curiosity as your largest driver. Being curious will push you to learn the software, the industry, and most importantly the customer.

Myles Gann

Customer Support Manager

What unique initiatives do you have that encourage innovation?

At 3PL Central, data drives innovation of our product development, messaging, and creative design. Leveraging voice of customer, we identify customer problems and use feedback to create innovative new solutions. For campaigns, we build out testing plans to actively A/B and multivariate test messaging, creative, and processes.

Rachel Trindade

CMO

What does career growth look like on your team?

One of the exciting things about testing software is you're exposed to all the ins and outs of how software is made. I work with my team members to learn where their individual passions are, and then align their day-to-day with business objectives that will help them learn and grow in their desired direction.

Kevin Handley

Director of Test Engineering

What are 3PL Central Perks + Benefits

3PL Central Benefits Overview

All things healthcare (medical, dental, vision, HSA & FSA) + Life + Disabilities + Weekly Lunch + Monthly & Quarterly Fun Activities!

Culture
Volunteer in local community
3PL Central gives back through our "Give Freely" program. Giving back is at the heart of 3PL Central. Offering an opportunity for our employees to participate in giving freely brings us closer togethe
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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