iHerb Logistics Project Specialist

| Pasadena

Job Summary:

The iHerb Logistics Project Specialist will manage and execute multiple time-sensitive projects to meet the business objectives of iHerb Logistics. Reporting to iHerb Logistics Project Lead, this position will manage projects from beginning to end through coordination with stakeholders and complex problem-solving. iHerb Logistics Project Specialist will liaise with management on defining business requirements, project scope, goals, deliverables and executing defined projects.

Job Expectations:

  • Manage projects from design through implementation that support growth and operational improvements for the company.
  • Actively identify and scope new opportunities to improve how we serve customers and improve our business processes.
  • Participate as a key player or lead projects delegated by the team lead or executives
  • Represent the business unit in cross-functional projects.
  • Collaborate with key stakeholders to set expectations for given projects.
  • Identify, drive and develop best practices, efficiencies, and project workflows.
  • Perform day-to-day management of project development activities; prioritize, resolve issues and discrepancies as they surface.
  • Identify resource requirements required to implement a given project.
  • Plan and schedule the project activities.
  • Escalate and resolve issues that may impact the successful implementation of projects. 
  • Accomplish project deliverables within the agreed deadlines and escalation
  • Conduct data collection and analysis before, during, and after project completion.
  • Lead operational execution and continuous improvement initiatives
  • Monitor and train staff to manage ongoing operations of implemented solutions when necessary. 
  • Support critical teams of iHerb Logistics with their day-to-day functions if needed

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills, and Abilities:

Required:

  • Excellent verbal and written communication skills
  • Excellent skills to absorb and understand large amounts of information
  • Proficient in software skills, including Word, Excel and PowerPoint
  • Experience with WMS, TMS, SSRS, Tableau, and Asana preferred
  • Ability to collect, analyze and report on data needed for required for projects
  • Detail oriented. Attention to accuracy in this role is vital
  • Analyze information and evaluate results to choose the best solution and solve problems
  • Ability to multitask in a high pressure environment
  • Good understanding of how various areas integrate within the organization to achieve the business objectives.
  • Ability to self-motivate, work as a team player, and work in a fast paced environment.
  • Must be comfortable with presenting information to senior management and external vendors.
  • Must be able to make evaluative judgments based on the analysis of information. Identifies potential solutions through the application of technical experience guided by manager.
  • Second language preferred
  • Experience with project management preferred
  • Experience with continuous process improvement preferred 

Equipment Knowledge:

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
  • Experience with Project Management software

Experience Requirements:

  • Generally requires a minimum of one (1) year of related experience

Education Requirements:

  • Bachelor's degree in Business, Supply Chain, or related fields preferred, or a combination of education and equivalent work experience.

Please Note: At this time we are not offering any employer-sponsored work authorization. ​

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Location

Pasadena is known for its charm, sophistication and the best night life this side of LA! Tech is in Irvine, one of America's best places to live!

An Insider's view of iHerb

What's something quirky about your company?

“Everyone is really different, nice and cool to be around. People are comfortable to be themselves, which is not common.”

Chris

Software Development Engineer I (SCS)

What's the biggest problem your team is solving?

“Most of the challenges stem from the extreme growth of the company in addition to keeping up with the technological advances in the market. We migrate and change quickly to adapt, which is the fun part because we are continuously learning.”

Alina

Senior Software Development Engineer (SCS)

What makes someone successful on your team?

"A top performer on my team is really exceptional at a few things above and beyond the skills to do their work. Building relationships, adapting to the environment as it changes, and acting with urgency are these key abilities that enable them to achieve rapid growth in their career at iHerb."

Sara

Product Manager

How do you empower your team to be more creative?

"More so than empowering individuals, you have to hire the right people, trust them and let them do what they are good at.”

Al

Director of Software Development & Platform (SCS)

What makes someone successful on your team?

"Collaboration, feedback and creative freedom contribute to our team's success. Collaborating and receiving feedback ensures the content of our projects is accurate and effective. We are also given the freedom to approach our projects however we see fit — this flexibility allows us to create learning materials that are engaging and interesting."

Nina

Curriculum Developer

What are iHerb Perks + Benefits

iHerb Benefits Overview

Perks include snack and beverage stations, on-site gym, video arcade room, sand volleyball court, team happy hour and networking events and more. iHerb is dedicated to providing comprehensive medical, dental and vision plans by contributing up to 80% of the monthly costs associated.

Culture
Volunteer in local community
iHerb is committed to helping great causes here at home and around the world. We partners with organizations like the Boys and Girls Club, Susan G Komen, Ronald McDonald House, Exceed, etc...
Partners with Nonprofits
Worldwide, we’ve donated over $5 million. iHerb facilitates two schools in Cambodia in addition to supporting the Cambodian Children's Fund and New Hope Cambodia in support of children's education.
Friends outside of work
Eat lunch together
Intracompany committees
iHerb's iFit and iFocus teams are dedicated to organizing company events in addition to creating wellness programs and initiatives. The overall health and wellness of our team members is priority!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
iHerb Team Members can contribute up to $2700 annually to their FSA.
Disability Insurance
iHerb offers both short and long term disability coverage for its Team Members.
Dental Benefits
iHerb contributes 75% of the monthly costs associated with Cigna DHMO or Cigna DPPO dental plans.
Vision Benefits
Health Insurance Benefits
Starting in 2021, iHerb will cover 100% of the monthly costs associated with Blue Shield's health plans. Through the end of 2020, iHerb contributes up to 80% of the associated costs.
Life Insurance
iHerb provides all full-time Team Members with a 100% company-paid $50,000.00 Life/AD&D policy. In addition, Team Members have the option to elect additional Life/AD&D coverage plans.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
iHerb's team fitness initiatives include in-office yoga and in-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
iHerb contributes a 100% match up to 4% of the Team Member's election.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
iHerb invites employees and their family members to attend a local minor league baseball game every summer.
Vacation & Time Off Benefits
Generous PTO
iHerb employees receive up to 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
iHerb hosts company outings throughout the year (varies by location).
Game Room
Our game room includes Ping Pong, Foosball and Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion .
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
iHerb offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
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