Enterprise Project Manager
WELL is a fully integrated patient communication platform that enables enterprise health systems, private practices, and vendors to communicate with patients securely across any channel, including text messaging, email, telephone, and live-chat.
With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to seamlessly converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.
Founded in 2015, WELL is based in Santa Barbara, California and was recently rated the category leader for Patient Engagement Software by G2 Crowd. WELL serves many of the country’s leading health systems and powers best-in-class experiences for more than 7,000 healthcare professionals and 5 million patients nationwide.
SUMMARY
We are looking for an experienced project manager to join our hyper-growth company and oversee successful deployment of WELL’s messaging suite.
Your day-to-day will involve managing the WELL roll-out at large health systems. You’ll be working with multiple external stakeholders (C-level, IT, compliance, etc.) as well as our own team (integration, engineering, sales and success) to project manage the end-to-end process. Technology roll-out, a data measurement plan, and stakeholder communications are all part of your purview, and your success will ultimately be measured by how happy and successful our customers are with their deployment.
Successful candidates will have impeccable communication skills, attention to detail, and experience managing complex projects with multiple stakeholders.
REQUIREMENTS
- MHA, MPA or 3+ years of professional healthcare experience
- 5+ years of experience in management consulting and/or project management of SAAS technologies
- Exceptional oral and written presentation skills with a high degree of organization
- Proven success in building and maintaining both internal and external client relationships
- Proven success in influencing and executing strategic vision
BENEFITS
- Full Health Benefits (Medical/Dental/Vision)
- Generous equity package
- Unlimited Vacation / PTO
- Monthly commuter stipend
- Fantastic company culture
- Frequent happy hours and events
- Stocked kitchen
- Ergonomic desk setup
- Dog friendly office