About TeleSign

TeleSign is a cloud communications company that is redefining the way the largest brands in the world protect, connect and engage with their users. With an innovative suite of APIs, enhanced by data intelligence and Machine Learning, TeleSign delivers communication, verification, and Mobile Identity solutions that have been used by almost everyone around the world. In business for more than a decade, profitable, and growing quickly there is no better place to evolve and grow your career.

Position Summary

We’re looking for a person who excels in partnering and influencing in a dynamic, fast-paced environment. This individual is operationally focused with the skill to simultaneously lead cross-functional integration efforts while ensuring all targets meet/exceed their objectives.

Essential Functions

• Manages the technical integration of all products post-sales
• Account creation/product enablement of POCs and recently closed-won opportunities
• Kick-off the integration process with the customer:
  • Intro call with customer
  • Identify key technical stakeholder
  • Map timelines and milestones based on launch plans
  • Hold customer to timeline
• Manage all incoming questions related to integration & product setup
• Beat key metrics, such as time to integrate, time to ramp, and time to revenue

Essential Requirements

• Significant experience with technical product integration 
• Experience troubleshooting API responses & error codes
• Experience with JIRA
• Excellent interpersonal, communication, and organizational skills

Why TeleSign

TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. 

Our global team consists of the best and the brightest in the industry and we treat them as such. We provide a variety of excellent benefits ranging from the standard: 401(k) matching, free lunches, generous PTO, and flexible schedules to the not so standard: quarterly performance bonuses, in-house massages, our state of the art office with panoramic views of the marina and hills, and so much more! ;)   

TeleSign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.

TeleSign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

TeleSign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff, and termination processes remain free of illegal discrimination and harassment based on protected characteristics.

TeleSign does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.