Science 37 is accelerating the research and development of breakthrough biomedical treatments by bringing clinical trials to patients' homes. Backed by venture investors such as Glynn Capital, Google Ventures, Redmile Group, dRx Capital and Lux Capital, we are revolutionizing the clinical trial industry one patient at a time. To help us achieve our goal, we are seeking a razor-sharp Advocacy Program Coordinator eager to make an impact within a mission-driven organization. 

The Advocacy Program Coordinator is responsible for supporting the patient advocacy efforts in the Patient Affairs team. The Coordinator will oversee and manage all advocacy outreach events as assigned by the Advocacy Program Manager. This includes conference attendance, conference booth setup and messaging, The incumbent will help identify new advocacy partners across the key Science 37 therapeutic areas. Advocacy partnerships with local, state, and national organizations will be established to help promote and expand the patient recruitment efforts at Science 37. 

DUTIES AND RESPONSIBILITIES

1. Assist Program manager in building out therapeutic area feasibility (mapping out advocacy group resources/potentials for all pipeline studies)
2. Assist with advocacy event planning - all logistics and staffing needs
3. Assist with maintaining budgets for all advocacy events
4. Some weekend and evening event attendance (approx. 2 weekend days and 2 weeknight evenings / month with travel 
5. Design booth activities and work with social media team to promote events
6. Assist Program Manager in managing all contacts/relationships using CRM software solution
7. Assist with frequent contact/relationship management plans (ie. sending cards, email blasts, newsletter outreach)
8. Stay up-to-date with best practices and strategies in patient advocacy relationship management
9. Support in daily monitoring and refinement advocacy outreach
10. Ensure brand consistency throughout campaigns
11. Evaluates and helps manage external vendors for advocacy relationships
12. Create and update daily, weekly, monthly and one-off reports as needed

Qualifications

1. Bachelor’s Degree in marketing or related field
2. 1-3 years in advocacy programs
3. Familiarity with healthcare industry and advocacy management
4. Email marketing experience, a plus
5. Intermediate Excel user (V Lookups, Pivot tables, graphing)
6. Clinical trials or pharma industry experience, a plus 

Skills/Competencies

1. Strong background in customer relationship management software data entry
2. Experience in working effectively with diverse and broad-based advocacy groups
3. Demonstrated analytical skills, detail-oriented, and organized with strong verbal and written communication skills
4. Ability to effectively handle multiple tasks simultaneously and ability to adapt to changes in workload
5. Good blend of analytical skills, strategic thinking, planning and implementation
6. Experience creating and managing event task lists
7. Excellent planning, prioritization, management, and organizational skills
8. Ability to adapt to a rapidly changing work environment and priorities
9. Action oriented and innovative; able to translate broad goals into achievable steps
10. High level of integrity and dependability with a strong sense of urgency and results-orientation
11. Strong self-motivation
12. Willingness to embrace startup culture where one may need to wear multiple hats and pitch in where needed
13. Willingness to travel on assignment approximately 10% of the time

Capabilities

1. Ability to communicate in English (both verbal and written)

Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed. Enjoy daily healthy catered lunches, snacks and beverages, and top-notch equipment such as the latest Macbook Pro, 4k monitors, and adjustable standing desks. Submit your resume to apply!