Similar Jobs at Cleo
Cloud • eCommerce • Information Technology • Professional Services • Software
Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.
Top Skills:
AWSChatgptDnsEdiFirewallsFtpGeminiGCPHTTPHttpsIntegration PlatformsLinuxMftAzureMicrosoft CopilotSalesforceScriptingServicenowSftpSmtpSQLSshTcp/IpWindowsZendesk
Cloud • eCommerce • Information Technology • Professional Services • Software
The Senior UX Designer will create AI-driven user experiences for complex supply chain applications, conducting user research, collaborating across teams, and designing intuitive workflows.
Top Skills:
AIData AnalysisInteraction DesignPrototypingUser ResearchUx Design
Cloud • eCommerce • Information Technology • Professional Services • Software
Lead product strategy and execution: discover customer needs, define requirements and prototypes, prioritize roadmaps, work with engineering to deliver features, drive launches and go-to-market, and evangelize products while soliciting customer feedback to improve experience and growth.
Top Skills:
Ai TechnologiesSaaSSoftware Development
Cleo's Professional Services Project Management Office (PMO) is looking for a Project Manager to support and be a part of our organization's continued growth! The ideal candidate can present a successful record of delivering cloud-based, integration-focused solutions to external customers, with bonus points for B2B Integration and/or EDI experience. The Project Manager will coordinate closely with both customer and internal teams and be responsible for the successful implementation of Cleo products and services. You will work closely with cross-functional teams on approved projects and ensure delivery outcomes are achieved within scope, schedule, budget, and quality constraints. The Senior Project Manager must feel comfortable working with Executive and Senior Leadership, Client Stakeholders, and Implementation Engineers. You will be a great fit if you are organized, possess a strong project management mindset with technical chops, stellar communication skills, and a readiness to grow and be challenged as part of a high-performing team.
What you will be doing
Requirements
A few things we have to offer
What you will be doing
- Manage a portfolio of projects, including efforts tied to strategic accounts
- Deliver value to our customers by owning project delivery outcomes from kickoff to closure for customer-facing solutions
- Communicate regularly with project stakeholders on status, schedule, budget, and risk factors through each project phase
- Conduct project kickoffs, planning sessions, and regular delivery meetings
- Lead teams consisting of implementation engineers and influence everyone around you to deliver positive results for both Cleo and our customers
- Understand and communicate the value of Cleo's solutions to our customers
- Thrive on assuming ownership for all project deliverables and outcomes
- Support organizational growth by following best practices related to time accounting, forecasting, and budgetary management
- Effectively communicate all project activities and needs with the customer and liaise with implementation engineers and other departments that support your projects
- Help shape a growing and results-focused PMO with your delivery experience and strong project management skillset
Requirements
- Bachelor's degree in Computer Science, Management Information Systems, or related field
- 5+ years of work experience in Project Management with a desire for continued growth in the profession
- Project Management Professional (PMP) certification preferred
- Prior experience with EDI, MFT, data movement, or file transfer technologies is highly preferred
- Experience managing resources, schedules, and budgets within Project Portfolio Management (PPM) or related software tools
- Must be well organized and detail-oriented
- Demonstrated experience delivering cloud-based technology solutions
- Exceptional stakeholder management and executive presentation skills
- Skilled with interacting and coordinating across multiple business and technical teams
- Ability to manage a portfolio of multiple customer projects concurrently
- Travel Required: 15%
A few things we have to offer
- Compensation: $120,000 - $140,000 + Bonus potential
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Remote work environment
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
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