The Senior Project Manager will oversee a portfolio of projects, ensuring successful implementation of Cleo's solutions while managing resources, schedules, and budgets, and maintaining communication with stakeholders.
Cleo's Professional Services Project Management Office (PMO) is looking for a Senior Project Manager to support and be a part of our organization's continued growth! The ideal candidate can present a successful record of delivering cloud-based, integration-focused solutions to external customers, with bonus points for B2B Integration and/or EDI experience. The Senior Project Manager will coordinate closely with both customer and internal teams and be responsible for the successful implementation of Cleo products and services. You will work closely with cross-functional teams on approved projects and ensure delivery outcomes are achieved within scope, schedule, budget, and quality constraints. The Senior Project Manager must feel comfortable working with Executive and Senior Leadership, Client Stakeholders, and Implementation Engineers. You will be a great fit if you are organized, possess a strong project management mindset with technical chops, stellar communication skills, and a readiness to grow and be challenged as part of a high-performing team.
What you will be doing
Requirements
A few things we have to offer
What you will be doing
- Manage a portfolio of projects, including efforts tied to strategic accounts
- Deliver value to our customers by owning project delivery outcomes from kickoff to closure for customer-facing solutions
- Communicate regularly with project stakeholders on status, schedule, budget, and risk factors through each project phase
- Conduct project kickoffs, planning sessions, and regular delivery meetings
- Lead teams consisting of implementation engineers and influence everyone around you to deliver positive results for both Cleo and our customers
- Understand and communicate the value of Cleo's solutions to our customers
- Thrive on assuming ownership for all project deliverables and outcomes
- Support organizational growth by following best practices related to time accounting, forecasting, and budgetary management
- Effectively communicate all project activities and needs with the customer and liaise with implementation engineers and other departments that support your projects
- Help shape a growing and results-focused PMO with your delivery experience and strong project management skillset
Requirements
- Bachelor's degree in Computer Science, Management Information Systems, or related field
- 5+ years of work experience in Project Management with a desire for continued growth in the profession
- Project Management Professional (PMP) certification preferred
- Prior experience with EDI, MFT, data movement, or file transfer technologies is highly preferred
- Experience managing resources, schedules, and budgets within Project Portfolio Management (PPM) or related software tools
- Must be well organized and detail-oriented
- Demonstrated experience delivering cloud-based technology solutions
- Exceptional stakeholder management and executive presentation skills
- Skilled with interacting and coordinating across multiple business and technical teams
- Ability to manage a portfolio of multiple customer projects concurrently
- Travel Required: 15%
A few things we have to offer
- Compensation: $120,000 - $140,000 + Bonus potential
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Remote work environment
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day
Top Skills
Cloud-Based Solutions
Edi
Mft
Project Management
Project Portfolio Management
Similar Jobs at Cleo
Cloud • eCommerce • Information Technology • Professional Services • Software
The Director leads the strategy and execution of campaigns to sell Cloud add-on products, coordinating between multiple teams to ensure success metrics are met and campaigns are optimized for revenue growth.
Top Skills:
6SenseAi-Enabled SystemsSalesforce CRMSalesloft
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills:
Crm SoftwareCustomer Success Strategies
Cloud • eCommerce • Information Technology • Professional Services • Software
The Account Executive will educate clients, execute sales processes, build relationships, and collaborate with teams to meet client needs and drive sales.
Top Skills:
B2B SaasEdi
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

