Project Manager

WE ARE TITANIUM HEALTHCARE

Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just aren’t getting the medical care they need. We’re on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.

Join us in our mission!

SUMMARY

The Project Manager is responsible for driving the structure, visibility, follow-through, and accountability behind Titanium Healthcare’s key organizational priorities and strategic initiatives. Working across departments and levels of leadership, this role helps ensure that strategic commitments move from discussion to execution and that progress remains visible, measurable, and on track.

The Project Manager serves as a central point of coordination for key organizational priorities and strategic initiatives. This role partners with leaders to pressure test goals and plans, ensure priorities are structured as SMART goals with clear deliverables, milestones, owners, timelines, and measurable outcomes, and drive consistent follow-up against those commitments. The Project Manager owns the process that keeps those commitments visible, measurable, moving forward, and appropriately escalated when progress stalls.

This position requires exceptional project management skills, strong judgment, confidence, persistence, and the ability to build productive relationships while being willing to ask difficult questions and respectfully challenge leaders at all levels of the organization.

Success in this role means organizational priorities do not disappear between meetings. Leaders have clear commitments, measurable goals, owners, and deadlines. Progress is visible. Barriers are identified early. Missed commitments are addressed rather than carried forward indefinitely. Leadership has reliable information about where key initiatives stand without having to individually chase updates. The Project Manager creates the structure and discipline that allows leaders to remain accountable for their own results while ensuring Titanium’s most important priorities continue moving forward.

WHERE YOU’LL WORK

This position is hybrid and based out of our main office in Garden Grove, California. Standard business hours are Monday through Friday from 8:00 am to 5:00 pm. 

WHAT YOU’LL DO

Strategic Priority & Project Management

• Own the execution and accountability process for key organizational priorities and strategic initiatives
• Partner with leaders to ensure priorities are structured as SMART goals with clear deliverables, milestones, owners, deadlines, and measurable outcomes
• Pressure test goals, timelines, measures, and execution plans to identify gaps, unclear ownership, dependencies, or barriers
• Maintain centralized tools and reporting that provide leadership with ongoing visibility into commitments, ownership, timelines, progress, barriers, and next steps
• Ensure the Executive Team has ongoing visibility into the tracker and can review organizational progress at any time
• Monitor progress between formal leadership meetings and proactively follow up with owners regarding upcoming deadlines, missed milestones, and outstanding commitments
• Identify risks, competing priorities, dependencies, and barriers early and work with leaders to clarify the path forward
• Ensure accountability remains with the leader responsible for the work while providing the structure and follow-through necessary to keep initiatives moving

Leadership Accountability & Facilitation

• Facilitate recurring leadership discussions focused on strategic priorities, progress, barriers, and accountability
• Provide clear, concise status reporting regarding organizational priorities, including accomplishments, upcoming milestones, missed commitments, barriers, and items requiring leadership attention
• Ask direct, thoughtful questions when progress is unclear, commitments have been missed, or updates lack measurable results
• Challenge vague or incomplete status updates and drive conversations toward specific actions, owners, measures, and deadlines
• Follow up consistently on commitments made during leadership meetings and other planning discussions
• Escalate stalled initiatives, repeated missed commitments, unclear ownership, or significant risks when appropriate
• Build effective working relationships across the organization while remaining comfortable respectfully pushing back with leaders at all levels

Director Summit Ownership

• Attend Director Summits and take comprehensive notes capturing key discussions, decisions, commitments, action items, owners, and deadlines
• Translate Summit discussions and decisions into organized follow-up plans and incorporate resulting commitments into the accountability process
• Track Summit action items between meetings and ensure progress remains visible throughout the quarter
• Prepare and present quarterly updates at Director Summits regarding the status of key organizational priorities and strategic initiatives
• Highlight accomplishments, measurable results, missed milestones, unresolved barriers, and areas requiring additional leadership attention
• Assist in the coordination and planning of the event

Measurement & Data

• Partner with Data Analytics and organizational leaders to identify appropriate measures of success for strategic priorities and initiatives
• Ensure goals include meaningful baselines, targets, and measurable outcomes whenever applicable
• Incorporate relevant data into accountability reporting and leadership discussions
• Use objective measures to help distinguish activity from actual progress and results
• Identify areas of additional reporting

Summit Planning & Logistics

• Coordinate Director Summit accommodations and logistics, including hotel rooms, meeting space, audio/visual needs, meals, and other event requirements
• Research and evaluate venue and vendor options based on organizational needs, cost, quality, and value
• Negotiate pricing, terms, concessions, and other arrangements with hotels and vendors
• Present recommended options and final costs to leadership for approval prior to commitment
• Coordinate approved arrangements and ensure logistical details are confirmed in advance of each Summit
• Serve as the primary point of coordination for Summit-related logistical needs

• Perform other duties and special projects as assigned

WHO YOU ARE

• Strong project management skills with the ability to create structure, maintain visibility, track commitments, and drive consistent follow-through
• Strong analytical skills and comfort working with performance measures, dashboards, reporting, and data
• Demonstrated ability to identify risks, dependencies, and barriers and bring them forward before they impact results
• Excellent written and verbal communication skills, including the ability to communicate clearly, concisely, and directly
• Strong organizational skills and exceptional attention to detail
• Ability to exercise sound judgment regarding when to follow up, when to challenge, and when to escalate
• Ability to build strong working relationships while maintaining accountability and addressing difficult issues directly
• Confidence working with strong personalities and individuals at varying levels of authority

Sensory Requirements

• Fluent in English (written and verbal)
  
• Ability to communicate clearly in-person, by phone, and electronically
• Adequate hearing and vision (with corrective devices if necessary) to conduct assessments and documentation
  
• Ability to identify problems and use logic and related information to develop and implement solutions
• Excellent written, verbal, and interpersonal communication skills with the ability to communicate effectively with employees and leaders at all levels of the organization
  

Physical Activity

• Must be able to remain in a stationary position
• Must be able to move around the office and/or travel throughout community
• Ability to travel as needed to support business operations and organizational initiatives

Environmental Conditions 

• Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures

Technology Use

• Frequent use of computers, keyboard, and handheld/mobile devices
• Ability to type for extended periods
• Competent with computers, email, virtual platforms, and programs
• Proficiency in Microsoft Office Suite, including Excel, with experience using business systems, reporting tools, and data analysis software

WHAT YOU’LL NEED

• Bachelor’s degree in business administration, healthcare or another related field
• Demonstrated experience managing complex, cross-functional projects involving multiple stakeholders, competing priorities, and firm deadlines
• Experience facilitating meetings and working directly with leaders and senior stakeholders

• Distraction-free home workspace with a secure internet connection

NICE TO HAVES

• PMP, Lean Six Sigma trained or certified, PMI-ACP, CSM, or PSM preferred
• Experience coordinating meetings, events, vendors, or similar logistics preferred
  

WHAT YOU’LL ENJOY

• Make an impact: an organization who cares about its employees, communities, and the future of healthcare
• Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself
• Growth: opportunities to develop and grow your career with us
• Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business
• Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time off for sick, jury duty, bereavement, reproductive loss, and therapy
• Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model
• Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan
• Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare
• Flexible Spending, Health Savings & Dependent Care Accounts
• Life/AD&D insurance funded 100% by Titanium Healthcare
• Supplemental Disability Plans
• Employee Assistance Programs
• Protect your pet(s) with Pet Insurance
• Employee Referral Program: earn up to $1000 for each referral 
• 401(k) plan and Roth IRA options 

EEO Statement

At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce.

Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.