Program Manager, Older Individuals with Blindness

At Wayfinder Family Services, we understand the unique challenges facing some of our state’s most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.  

Program and Role Summary:

Wayfinder’s Older Individuals who are Blind program provides adults ages 55 and older who are visually impaired with training to assist them in living independently. Each client has an individualized service plan that specifies goals and activities. Clients receive one-to-one instruction, small group trainings and virtual visits on our L.A. campus, in clients’ homes and at senior centers. For each person, trainings combine the seven service categories that meet their needs: low vision, assistive technology, orientation and mobility, communication, activities of daily living, self-advocacy, or adjustment counseling. As a result, older adults gain independence and self-sufficiency so they can participate more fully in their communities.

The primary focus of the Program Manager is to lead towards the delivery and continuous improvement of services supporting individuals who are blind or visually impaired through the Older Individuals who are Blind (OIB) program. The manager oversees program operations, administrative systems, and policy implementation while providing direct supervision, performance management, and development of staff.

Primary Responsibilities:

• Oversee grant compliance and performance, including tracking deliverables, ensuring adherence to funding guidelines, preparing reports, and coordinating audits or site visits.
• Leads staff training and development initiatives, ensuring team members are equipped with the knowledge, tools, and competencies to effectively serve clients and meet program standards. 
• Builds and maintains strategic partnerships with community organizations, funders, and stakeholders to support program growth, outreach, and sustainability. 
• Partners with finance on the monthly collection and preparation of billing information and documents required by the OIB grant.
• Review program documents independently or with the coordinator to determine acceptance or make decisions about the program.
• Manages the marketing the OIB Program through outreach activities to recruit individuals to participate in the education and training available through the program. Conduct outreach and networking with potential employers and other locations throughout Los Angeles County.
• Facilitates training workshops, support groups, and other implementation methods. Assists OIB Program Instructors in locating resources for training workshops and one-on-one home instruction.  
• Ensure that OIB instructors maintain full caseloads and meet monthly eligibility requirements per the grant guidelines.
• Other duties as outlined in the position description.

Education and Experience:

•  A bachelor’s degree from an accredited university in a related field, including education, social work, kinesiology, psychology, behavioral science, or healthcare, is required. 
• A minimum of one (1) year of experience in a leadership position is required.
• Experience working with clients with visual impairments is preferred.
• Willingness and ability to make frequent field visits and attend meetings, conferences, and other job-related events away from headquarters.  If driving a personal vehicle, must be approved by our agency’s automobile insurance carrier.

Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes:

• Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays
• Medical, dental, vision, life, and long-term disability insurance
• 401(k) retirement plan with employer match up to 4% 
• Employee referral program: Encourage your colleagues to join us
• Education tuition assistance program: Invest in your career development 
• Public Service Loan Forgiveness (PSLF) eligible
• Flexible spending account (FSA) plans 
• Eligibility and other benefits are outlined in plan documents

Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.