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Snap Finance

Program Manager - Contract

Posted 7 Days Ago
In-Office
16 Locations
Senior level
In-Office
16 Locations
Senior level
Manage customer-facing initiatives by coordinating with Product Teams, facilitating planning, risk mitigation, and project execution across various product areas.
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Company Overview:

At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.

If you're looking to make an impact and grow with a team that values you, come join us!

Job Description

As a Program Manager, you will partner with the Product Team to manage customer facing initiatives. You will manage a portfolio of projects across various product areas – partnering with the Product Managers, Release Train Engineer, and Product Marketing to ensure timely execution of key feature launches and return on investment.  You will report to the Senior Director of Product Management – Originations.

How you’ll make an impact:

  • Partner with Product Management team to facilitate planning for key consumer facing initiatives; including maintaining a project plan that includes key milestones across the Product Management Lifecycle (PDLC) and Software Development Lifecycle (SDLC)
  • Develop and maintain communication channels for the Program. Be the Hub for all communications – communicating key milestones and associated dates, decisions made, changes to any plans, and risks with associated mitigation plan.
  • Anticipate potential risks and facilitate mitigation across the Program through partnership with Product Management and leadership
  • Develop and manage to a timeline for key milestones across the various initiatives in partnership with Product Management, Product Marketing, Release Train Engineer and ScrumMasters
  • Identify core problems or opportunities within business processes. Understand the root cause and impacts for the project and other teams.
  • Help your team members to refine their individual project management skills and behaviors. Provide opportunities to help close their skill gaps.
  • Prepare materials for presentation to Executive leadership
  • Other project support and duties as needed

What you’ll need to succeed:

  • You have 5+ years of experience leading consumer facing projects. Large system implementation experience and well-rounded background extending beyond the technical, a plus.
  • You have significant agile/lean experience in a product owner or scrum master role, in organizations leveraging lean/agile methodologies such as Scrum or Kanban.
  • You are have experience facilitating program execution – even when you aren’t a direct decision maker
  • You have executed corporate-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with the initiative rollout and ongoing support.
  • You have strong problem-solving skills and the ability to analyze problems systematically to make informed, critical decisions quickly.
  • You have experience communicating with technical and non-technical stakeholders across the organization.
  • You are highly adaptable in a fast-paced hyper-growth environment; able to thrive within ambiguity and competing priorities.
  • You naturally exude team-building, motivating, and conflict-resolving qualities. You are an avid learner and never cease to improve.

What would make you stand out:

  • Bachelor’s Degree preferred, advanced degree a plus
  • PMI-ACP, PMP, SAFe 5.0, or Lean Six Sigma certified, preferred
  • Experience in financial services
  • Experience with multiple project management methodologies

Why Join Us:

  • Generous paid time off

  • Competitive medical, dental & vision coverage

  • 401K with company match for US

  • Company-paid life insurance

  • Company-paid short-term and long-term disability

  • Access to mental health and wellness resources

  • Company-paid volunteer time to do good in your community

  • Legal coverage and other supplemental options

  • A value-based culture where growth opportunities are endless

More:

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice 

Top Skills

Agile
Kanban
Lean
Project Management
Scrum

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