Program Manager - Americas Chief of Staff Office

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Join the dynamic Chief of Staff office within the Americas Sales organization. We are a collaborative, fast-paced team that partners cross-functionally to deliver strategic initiatives, improve operational effectiveness, and maximize impact across the Americas leadership team.

Your Impact

As a Program Manager supporting the SVP of Americas Sales, you will play a pivotal role in orchestrating and executing critical business programs and projects across the Sales organization. This role is a true force multiplier and will have a big impact on the team and across the Americas Sales organization. We are looking for someone willing to think outside of the box and leverage the power of AI – not just as a tool but as an AI process architect – to influence decision making and streamline processes. 

You will work closely with executive leaders, program leaders, and stakeholders to ensure successful delivery of initiatives that shape Cisco’s sales strategies and drive meaningful executive engagement with customers, partners, and the internal team.

• Leverage AI to build repeatable and intuitive processes
• Lead and manage cross-functional projects and programs aligned with sales strategy and executive priorities
• Build and track key customer and partner engagements, and executive sponsorship activity – identifying risks, flagging opportunities, and driving meaningful interactions
• Build and manage organizational programs to drive employee engagement aligned to the Americas Sales priorities
• Partner with sales leaders and teams to identify process improvement opportunities and implement best practices
• Prepare executive-level presentations, reports, and communications for senior leadership
• Monitor project risks and issues, proactively proposing solutions to maintain momentum and deliver results

Minimum Qualifications

• Bachelor’s degree in Business, Program/Project Management, or related field, or equivalent experience
• 5+ years of experience in program or project management, preferably in a sales or technology environment
• AI-forward thinker with strategic application
• Proven track record of managing large, complex projects with cross-functional teams
• Ability to analyze data and generate actionable insights to support business decisions

Preferred Qualifications

• Excellent communication and stakeholder management skills, including experience working with executive leadership
• Strong organizational and multitasking abilities with attention to detail
• Demonstrated ability to drive change and deliver results in a fast-paced environment
• Experience with SharePoint, PowerPoint, and Excel
• PMP or similar project management certification

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.