Lead daily operations of housing and supportive services, supervise multidisciplinary staff, ensure compliance and HMIS data integrity, manage budgets and facility operations, build community and VA/CoC partnerships, monitor outcomes, and oversee quality assurance, training, and emergency preparedness to support veteran housing stability.
Lead with Purpose
Join a mission-driven organization dedicated to ending veteran homelessness. As a Program Director, you will lead site operations, oversee housing programs and supportive services, and drive outcomes that help veterans and their families achieve long-term housing stability and independence.
This role is ideal for a leader experienced in program management, staff supervision, and community partnerships within homeless services, supportive housing, or behavioral health.
Key Responsibilities
- Lead and oversee daily program operations for housing and supportive services programs
- Supervise Program Managers, behavioral health leaders, and multidisciplinary teams
- Ensure delivery of case management, mental health services, life skills programming, and housing support
- Build and maintain partnerships with VA, Continuum of Care (CoC), landlords, funders, and community providers
- Create and sustain a trauma-informed, therapeutic environment for clients
- Monitor program performance, outcomes, and service delivery metrics
- Ensure compliance with federal, state, and VA regulations, including HMIS data integrity
- Oversee facility operations, housing quality, and property management coordination
- Manage budgets, expenses, and program financial performance
- Lead staff hiring, supervision, training, and performance management
- Conduct internal audits, documentation reviews, and quality assurance activities
- Facilitate team meetings, stakeholder engagement, and community presentations
- Oversee inventory, site resources, and emergency preparedness
Required Qualifications
- Bachelor’s degree in Social Work, Public Administration, Nonprofit Management, or related field
- 4+ years of experience in program management, housing programs, or social services leadership
- Proven experience in staff supervision, program development, and budget management
- Strong knowledge of homeless services, supportive housing, and veteran services
- Experience with HMIS, data reporting, and compliance standards
- Demonstrated leadership in multidisciplinary team environments
- Excellent communication, public speaking, and stakeholder engagement skills
- Proficiency in Microsoft Office and program data systems
Preferred Qualifications
- Master’s degree in Social Work, Public Administration, or Nonprofit Management
- Experience with VA programs, or Continuum of Care (CoC) systems
- Background in behavioral health or integrated service delivery models
Why Join U.S.VETS
- Leadership role with direct impact on veteran housing outcomes
- Opportunity to lead high-performing programs and teams
- Collaborative, mission-driven culture focused on innovation and results
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