Company Summary
Zoro.com is a leading eCommerce platform offering nearly 15 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!
Primary Function:
As an integral member of the Creative Services team, the Production Designer is a detail-oriented, highly collaborative designer who thrives in a fast-paced, performance-driven environment. This entry-level role focuses on producing high-quality, scalable designs across various marketing channels, including digital ads, email, print, and CMS assets. The Production Designer will report to the Sr. Manager, Graphic Design and collaborate with designers, copywriters, and cross-functional teams to ensure that all deliverables meet brand and business objectives while adhering to Zoro’s design system. The ideal candidate is proficient in the Adobe Creative Suite and has familiarity with Figma, with a strong understanding of print production fundamentals, and is eager to learn new technologies and creative tools to improve production processes.
Duties and Responsibilities:
- Build page layouts for large multi-page print documents, produce digital banner ads using spread and layout templates, and create assets for CMS components.
- Adapt and scale campaign artwork across multiple marketing channels by building new sizes and creating multiple versions while adhering to style guidelines and templates.
- Manage pre-press process by preparing and providing final print production files as well as troubleshoot problems as they arise with both the creative team and the printer.
- Assist designers on projects with image retouching, clipping paths, additional image manipulation, etc. as needed.
- Champion cohesive design throughout the company by following our brand guidelines and maintaining corporate graphic standards across all projects.
- Work with Sr. Manager, Graphic Design and the design team to stay up-to-date with cross-functional guidelines to ensure all email, onsite, and digital projects are following Zoro Design System specifications, standards, and best practices.
- Keep multiple projects on schedule and stakeholders informed of status/issues. Be flexible enough to change priorities/deadlines when critical business shifts occur.
- Seek opportunities to enhance or develop new processes and to find efficiencies that allow us to be more productive.
- Maintain an organized file/folder structure with the latest design and asset files in order to avoid disruptions.
Qualifications:
- 1+ years of experience in design or production art, with a focus on print and digital media, including digital ads, email, and social media.
- Bachelor’s degree in Graphic Design, Visual Communications, or related field.
- Basic understanding of brand guidelines and the ability to adapt designs while maintaining brand consistency.
- Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop), Figma, and CMS platforms.
- Knowledge of responsive design principles, working with print and digital templates, and formatting for various marketing materials.
- Detail-oriented, deadline-driven, and capable of managing multiple projects simultaneously with accuracy.
- Ability to work independently with oversight and collaborate with other team members when necessary.
- Strong communication skills, both written and verbal.
- A portfolio that showcases design skills, including layout, typography, and basic image editing. Experience in B2B marketing and e-commerce is a plus.
Total Rewards
Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.
In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions around Chicago
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.
Our Culture
Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we’re on a clear path toward our next big milestone: $2 billion in revenue—and beyond.
At Zoro, we don’t just follow a playbook—we help build it. You’ll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don’t have all the answers, but we’re always asking good questions.
Zoro’s culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.
We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
At Zoro, we’re growing fast toward big aspirations — and we’re continuously excited about the new challenges we get to solve together.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. Should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.
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