Ready to be a Titan?
At ServiceTitian, we are on a mission to create outsized value by solving real world problems in the home and commercial services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product managers, designers, and product marketers work closely with our thousands of customers to help make their lives easier through technology. We embrace design thinking and agile development to ship hundreds of new features every month. We measure our success based on our customer's success. We strive for real impact to improve the lives of our customers.
ServiceTitan is looking for a world-class Senior Product Manager who has experience in scaling and expanding products to newer markets and taking products from zero to one. This Senior Product Manager will be tasked with building strong relationships with invested stakeholders, executives, and external partners to drive product strategy and execution. The product focus area for this role will be centered around the product and market expansion of our payment services, while also having the opportunity to build a strategy and early roadmap for our new leasing product line. This impactful role requires strong and proactive leadership, the ability to independently drive large cross-functional product initiatives, build and manage strong partner relationships, and collaborate with the larger fintech team across product, design, and engineering.
Responsibilities:

• Create and execute the strategic vision for payments and leasing
• Independently execute across all areas of the product life cycle (research, concept, user stories, development, go-to-market, adoption)
• Proactively surface and resolve conflicts/bottlenecks
• Partner with business development and fintech operations around fintech partnerships
• Build strong working relationships with developers, designers, UX researchers, business development managers, leaders across all departments, and external strategic partner counterparts (project managers, IT personnel)
• Engage closely with our customers and strategic partners to understand current processes and needs and translate them into product capabilities
• Leverage business and product analytics to release impactful experiences
• Represent ServiceTitan as a domain and product expert in customer, prospect, and strategic partner meetings
• Drive success and adoption of your products by working closely with product marketing managers in creating effective GTM launch plans and with enablement managers in creating training plans

Requirements

• 3-5 years of overall professional experience; at least 3 years in a product management role preferably in B2B SaaS building and growing API-driven products
• Experience working with external/strategic partners on complex integrations
• A plus if you have experience working with the trades or in a vertical-saas company
• Experience building in payments and/or a different fintech product line (ex: B2B lending)
• Excellent technical acumen, curiosity, familiarity, and aptitude with APIs and microservices architecture
• Skilled communicator to both technical and non-technical audiences, and ability to lead cross-functional teams across engineering, go-to-market, and external partners
• Demonstrated ability to think creatively and critically, to synthesize data and draw insights, formulate scope and requirements, and validate hypotheses based on data
• Demonstrated ability to successfully manage competing priorities and maintain close attention to detail
• Self-motivated and goal-oriented individual with excellent organizational skills
• Strong sense of ownership and agency to get the job done

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role is between $113,000 - $162,000. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.