SimplePractice
SimplePractice empowers private practices to thrive.
Hybrid

Director Product Management, Payments

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We're seeking a Director of Product Management that will take ownership over our subscription, credit card and insurance payments platforms. You will have direct interaction with all levels of the company, including members of our executive team. 


What You'll Be Doing

  • Managing subscription, credit card and Insurance related projects
  • Manage 2 Product Managers
  • Managing 3rd party integrations 
  • Developing product requirements and user stories for our payments platform 
  • Ownership over our Payment Processor relationship with Stripe
  • Ownership over our Insurance Clearinghouse relationship with Eligible
  • Integrations into SMB accounting systems (Quicken, QuickBooks)


Initial Responsibilities

  • Own the Billing 2.0 roadmap and delivery of all key product initiatives
  • Manage the Billing & Payments squad meetings
  • Direct the efforts of two Product Managers (Billing & Insurance)
  • Develop and communicate product performance
  • Develop key BI dashboards relating to our payments solutions


Responsibilities that can be earned

  • Opportunity to develop new payment products
  • Opportunity to hire additional staff to the Payments team


Requirements

  • 10+ years of Product Management experience
  • 5+ years of managing a team
  • Experience within the payments, insurance and healthcare industries a big +
  • Experience managing large 3rd party integrations

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). 

Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you: 

  • Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).

We collect the above categories of personal information for the following business purposes:

  • To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures). 

For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected].

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What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

We take care of the people who take care of our customers. We offer 100% medical, dental, vision plans and an attractive 401k. We also offer generous PTO and wellness perks including an Employee Assistance Program (for mental health counseling, legal and financial consultation).

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Family medical leave
Vacation + Time Off
Paid volunteer time
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Catered lunches in the LA office
Company-sponsored happy hours
Onsite office parking
Garage parking included
Pet friendly
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

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