Product Designer, Growth

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

• The fastest email experience in the world

• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and team communication. We are building the productivity platform of the future.

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

How you’ll contribute

• Work with teammates in product, marketing, engineering, and analytics to craft impactful experiences through new features and enhancements.

• Define and shape features, starting from early ideas and sketches, progressing to interactive prototypes, high-fidelity designs, and final implementation.

• Leverage customer insights to drive decisions aimed at enhancing our product experience and amplifying user engagement.

• Conduct qualitative and quantitative research to understand our customers, and competitor analysis to understand our landscape.

• Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft and producing consistent, high-quality work.

How you’ll collaborate

• Partner with product managers to set the vision for your team and build a roadmap of projects that improve our company objectives and metrics.

• Engage with Product, Marketing, and Brand stakeholders, effectively communicating design updates to leadership for feedback and approval.

• Advise product and engineering teammates through a deep understanding of design and interaction patterns, staying abreast of emerging trends and best practices.

• Work closely with engineering, product, and marketing to improve processes and deliver top-tier features.

• Experience: 3-5+ years relevant working experience in product design roles.

• Expertise: You have demonstrated mastery of product design, encompassing prototyping, visual and interaction design, typography, layout, and visual hierarchy.

• Curiosity: You love exploring new ideas and solutions across technology and user-centric design. You are a perpetual learner, constantly seeking out new insights and industry trends to add to your repertoire of ideas and solutions. You are exceptionally curious about technology, design, product, and people.

• AI Enthusiast: You believe AI will revolutionize both how we work and the experiences we create for our customers. Driven by passion and curiosity, you embrace AI to up-level your team's productivity and impact, creating delight, delivering exceptional quality, and embracing the extraordinary in everything you do.

• Learning: You thrive in ambiguity and are excited by the opportunity to validate hypotheses and drive clarity through experimenting and learning from assumptions.

• Delight & Empathy: You understand how customers think and care deeply about their journey. You can accurately predict how changes will make them feel. You enjoy creating delight.

• Excellent Communication: You are comfortable and confident sharing your thoughts in verbal or written form. You can engage constructively in debate and discussion with your colleagues and peers.

• Collaborator: You can partner with a diverse team to achieve business results. You have experience facilitating discussions with engineers and product managers to drive strategy and execution.

• Appreciation of Quality: The details and nuances of your work, especially in design, are important to you. You are enthusiastic about your favorite products and can articulate why they're incredible. You are excited to build a premium brand.

• Location: We're open to you joining us in our San Francisco office, or from a home office anywhere in North America/South America.

Our starting salaries for this role range from $114,000-$141,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

For team members outside of the US we employ and pay through an Employer of Record (EOR). We take a location-based pay approach and compensation for this role is dependent on several factors such as location, work experience, job-related skills, business needs, and market demands.

We're open to hiring talented individuals anywhere in North or South America. While specific benefits vary slightly by location, we're committed to providing equitable, comprehensive benefits for all team members globally.

Taking Care of Your Future 🙏

• Comprehensive healthcare coverage with premium medical plans in your country (we cover 100% of medical insurance premiums for all Superhumans!)

• Mental health support with dedicated resources in each region

• Competitive retirement savings plans

• Life insurance and disability coverage tailored to regional standards

Generous Time Off 🏝

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.

• Regional holiday recognition: We encourage you to observe holidays in your local region.

• Company-wide time off like designated Care Days and Winter Break.

• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 USD per year towards your professional development.

• Free access to Calm and Aaptive (US/Canada)

• Allyship education program to help build your best self.

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• MacBook Pro laptop for your work

• Standard setup with monitor, keyboard, and mouse/trackpad

• $1000 USD budget to make your workspace your own

• Monthly stipend for your lunches, groceries, or whatever nutrition you need to stay fueled up!

Curious about the details of our benefits specific to your region? Visit our Regional Benefits Guides for more information. While we've highlighted our core offerings across major locations, this isn't an exhaustive list. If you're in a region not specifically mentioned, please reach out—we're happy to provide you with detailed information about the benefits available in your area!

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.