Head of Design

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Today we are…

• The fastest email experience in the world

• Loved and adored: see what our customers say

📣 We've joined forces with Grammarly to build the AI-native productivity suite of the future, with Superhuman as the central communication layer. This partnership accelerates our mission to help professionals achieve their potential — now at even greater scale.

Come shape the future of email, communication, and productivity!

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and team communication. We are building the productivity platform of the future.

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors included Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

Outcome # 1: Own our design strategy, in partnership with our Head of Product and CEO. [build the right thing]

• Frame key design questions, decide an approach, and build a roadmap that works with our overall product strategy.

• Continue to improve our core product through customer discovery, domain expertise, user feedback, and analytics.

Outcome #2: Champion our core values and our design philosophy. [build it right]

• The point of Superhuman is not just to grow as fast as possible. We are also here to build the most delightful and remarkable experiences that we can. We could stop any product project at 80% without obvious impact on near-term business metrics. But if we had done so to date, Superhuman would not be a beloved product. It would be like every other email app, and we would not be where we are today.

• The Head of Design should push for this extra mile, and do the 20% that other companies would not do because it does not affect short-term outcome. This is key to our brand, and builds our product moat.

Outcome #3: Execute our design strategy in partnership with our Head of Product and Head of Engineering [build it fast]

• Build and iterate a detailed roadmap in partnership with our Head of Product and Head of Engineering.

• Lead execution by managing scope, user experience, and timeline in partnership with our Head of Product and Head of Engineering.

Outcome #4: Build and lead a high-performing design organization. [run the team]

• Recruit, retain, and develop a diverse and AI-fluent team.

• Lead with coaching, prioritization, and clear communication, modeling both AI mastery and Superhuman values.

• Make AI a daily habit across planning, execution, and review processes.

• Redesign top workflows with AI at the core, rapidly prototyping and iterating to drive customer impact.

• Set and track standards for AI fluency as a core hiring and performance expectation.

• Earn the right to scale the team by first maximizing what AI unlocks, hiring only when human creativity, judgment, or connection is truly essential.

• Share and celebrate AI best practices, wins, and customer impact stories across the team and company.

1. 12+ years of professional experience, with 5+ years experience leading design teams

2. Track record of delivering products that set a very high bar for user experience

3. Experience working as a design leader on a product critical to the success of the company

• Design Philosophy: believes in the value of building incredible user experiences

• Extreme Ownership: They act as if they are 100% responsible for their own outcomes as well as the outcomes of the company. They do this without stepping on toes.

• Results Driven: They work tirelessly in pursuit of their results; they quickly take the initiative and own when results are off; they course correct and get scrappy if necessary.

• AI-First Operator: Embeds AI into daily workflows, rituals, and decision-making. Models fluency, curiosity, and visible use of AI to raise the bar for speed, quality, and customer impact.

• Customer-Centered Innovator: Redesigns experiences to create AI-native magic — delighting customers through faster, smarter, and more effective workflows that deliver measurable outcomes.

• Low Ego: They put the company ahead of themselves. Most of our discussions are about results and how to amplify success.

• Async Communicator: They are highly proficient in written communication and comfortable with long documents. They can write accurately and precisely.

• Create Delight: You create moments of joy and fulfillment for customers and employees by building intentional experiences that deliver pleasant surprises.

• Deliver Remarkable Quality: You approach everything with exceptional quality and simplicity, setting new standards that compel others to share our work.

• Embrace the Extraordinary: You form bold visions that push limits and defy status quo, using ambitious goals to drive rapid learning and ultimate success.

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by location and may be modified in the future.

• SF/NY/Seattle: $284,800-$420,000 USD

• Other US geographies: $256,000-352,000 USD

• Canada: $228,000-$314,000 CAD

The compensation range does not reflect total compensation, which includes base salary, benefits, and company equity.

Taking Care of Your Future 🙏

• Comprehensive medical, dental, and vision coverage for you and your family

• Mental health support and counseling services

• Retirement savings plans with employer matching

• Life and disability insurance coverage

Generous Time Off 🏝

• Generous paid vacation days and public holidays

• Comprehensive parental and caregiver leave policies

Investing in Your Growth ✍️

• Professional development budget for courses, training, and books

• Regular feedback and career development check-ins

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• MacBook Pro laptop for your work

• Standard setup with monitor, keyboard, and mouse/trackpad

• Generous budget to make your workspace your own

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.