Principal Program Manager, Solution Engineer Operations

We are looking for a highly organized and strategic Program Manager who will partner with senior leadership in a pseudo chief of staff type role. This role is essential in driving operational efficiency, supporting leadership, and enhancing business outcomes. The ideal candidate will streamline processes, improve decision-making, and ensure the smooth execution of key business reviews, communications, and cross-functional initiatives.
Key Responsibilities:

1. Business Reviews: Lead and continuously improve monthly and quarterly business reviews, coaching leaders on content and presentation.
2. Internal Communications: Partner with communications leads to drive global communications, fostering team engagement and cascading key information.
3. Operational Leadership Effectiveness: Diagnose pain points and implement solutions to improve team effectiveness, decision-making, and access to information.
4. Operational Cadence: Establish and manage key operational processes, such as leadership meetings and retrospectives, while continuously seeking improvements.
5. Project & Program Awareness: Keep leadership informed on projects or programs that may impact the business, providing proactive insights and updates.
6. Leadership Support: Ensure leadership is prepared for program deadlines by coordinating necessary resources, information, and deliverables.
7. Strategic Facilitation: Facilitate brainstorming sessions with functional leaders, guiding strategy development and crafting actionable plans.
8. Complex Project Management: Lead or advise on complex strategic or operational projects, driving them from ideation to completion as needed.

Qualifications:

• 10+ years of experience in program management, business operations, or strategy roles, preferably at a senior level within a global organization.
• Proven track record of partnering with senior executives to drive strategic initiatives and operational improvements.
• Strong leadership capabilities, with experience coaching and influencing senior stakeholders on content, communications, and decision-making.
• Expertise in establishing operational cadences and processes, with the ability to drive continuous improvement.
• Experience leading complex, cross-functional projects from inception through execution.

Skills:

• Strategic thinker with exceptional problem-solving and decision-making skills.
• Strong leadership presence and ability to manage and influence senior executives.
• Ability to diagnose organizational challenges and implement effective, scalable solutions.
• Excellent facilitation skills for leading brainstorming and strategy sessions.
• Strong project management skills, with a demonstrated ability to manage complex and high-impact projects.
• Outstanding communication and presentation skills, with experience in internal communications at a global level.

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $166,500 - $217,375
Zone B: $150,300 - $196,225
Zone C: $138,600 - $180,950
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .