Develop and manage strategic relationships with e-commerce platforms, marketplaces, and logistics partners to drive customer acquisition and channel growth. Identify and onboard new partners, support negotiations and commercial discussions, coordinate implementation with Operations and Customer Success, generate opportunities through integrations, and monitor market trends. Track partnership count, acquisition, package volume, and revenue from platform channels.
About the Role
We are seeking a Platform Customer Sales Manager to develop and manage strategic relationships with e-commerce platforms, marketplaces, and logistics partners across the U.S.
The role focuses on driving customer acquisition through platform partnerships and channel development while supporting the company's growth objectives.
Key Responsibilities
- Develop and maintain relationships with:
- E-commerce platforms (TikTok Shop, Shopify ecosystem, Temu, SHEIN, etc.)
- Logistics aggregators and 3PL networks
- Identify and onboard new platform and channel partners
- Generate customer opportunities through partnership programs and platform integrations
- Support partnership negotiations and commercial discussions
- Coordinate with Operations and Customer Success teams to ensure successful implementation
- Monitor market trends and identify new partnership opportunities
KPIs
- Number of platform partnerships established
- Customer acquisition through channel partners
- Package volume and revenue generated from platform channels
Requirements
- 3+ years of sales, business development, or partnership experience
- Experience in logistics, e-commerce, fulfillment, or marketplace ecosystems
- Strong relationship-building and negotiation skills
- Self-motivated with the ability to work independently
Benefits
- Base Salary:
- $80,000 – $140,000+Commission
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance, Dental and Vision Insurance, STD/LTD
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