Pharmacy Technician Externship Coordinator

About Stepful:

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers.

In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. Additionally, we were named the #1 EdTech company in the U.S. by TIME for 2025 and to GSV's 150 Most Transformational Growth Companies in Digital Learning.

We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere.

Our values:

We credit much of our success to our exceptional team. We’re looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values:

Care first: We do whatever it takes for our students to succeed.

Learn quickly: We test, learn with data, and iterate.

Build together: We win when we rely on each other.

Own it: We show up, take initiative, and show pride.

The opportunity:

As a Pharmacy Technician Externship Coordinator, your primary responsibility is to coordinate the placement of students with externship sites. You'll oversee the process from the moment a student begins their externship journey through the end of their externship, ensuring all required documentation, scheduling, and communication is completed successfully.

This role requires availability during daytime hours, Monday through Friday (typically between 8 AM – 8 PM ET).

What you’ll do:

• Manage externship placements by confirming site assignments, preparing placement paperwork, scheduling interviews (if required), and setting student start dates.

• Ensure student compliance with onboarding requirements, including background checks, drug screens, Board of Pharmacy licenses, vaccinations, and externship paperwork.

• Act as the primary point of contact for students and externship sites, providing updates and addressing concerns.

• Build and maintain strong relationships with externship sites by understanding their capacity, preferences, and onboarding processes.

• Maintain accurate records in internal dashboards, tracking student progress and site availability.

What you'll bring:

• Are a Certified Pharmacy Technician

• Have 3+ years of hands-on pharmacy tech experience and a solid understanding of state Board of Pharmacy guidelines and the National Certification exam (NHA or PTCB)

• Have 1+ years of experience coordinating externships or managing student placements within a higher education institution.

• Have Front, Adobe Acrobat Pro and/or Google Suite experience

• Self motivated/driven able to quickly learn and jump into the role

• Strong communication skills and high attention to detail

What you'll need:

• A reliable computer that can handle multi-tasking among many online tools and video-conferencing software.

• High-speed internet.

• A quiet, professional workspace.

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.