People Operations Specialist

8Fleet is hiring! We are a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both autonomous and non-autonomous rideshare fleets. With our anticipated growth, we are searching for driven, passionate team members to join our People team. You will be involved in every aspect of our operations as we rapidly expand across Los Angeles and beyond, playing a pivotal role in keeping our people operations running smoothly as we scale.

We are seeking a People Operations Specialist to serve as a key player in our growing organization. This role sits at the center of our People Operations, with a primary focus on managing Leave of Absence (LOA) and workplace accommodations, and serving as our HRIS subject matter expert, alongside benefits administration for a dynamic, high-volume frontline workforce.

In addition to being our go-to expert for compliant leave and accommodation administration and clean, reliable HR systems data, you will wear a generalist hat, stepping in to support adhoc HR functions such as onboarding, employee relations, and core compliance. If you are detail-oriented, highly analytical, process-driven, and comfortable in a fast-paced startup environment, you will thrive here.

• End-to-End LOA Administration: Own the full leave lifecycle for FMLA, state and local leave laws, personal and medical leave, and military leave — from intake through return-to-work.

• ADA Accommodations & Interactive Process: Lead the interactive process for accommodation requests, partnering with employees, managers, and medical providers to identify, document, and implement reasonable accommodations.

• Compliance Expert: Serve as the subject matter expert on federal, state, and local leave and accommodation law, proactively monitoring regulatory changes across our operating states and ensuring deep adherence.

• Case Management: Track leave and accommodation cases and documentation (medical certifications, accommodation requests, return-to-work clearances) in our leave management system, ensuring accurate status, expected return dates, and required notices are issued on time.

• Disability & Workers’ Comp Coordination: Partner with disability carriers, workers’ compensation administrators, and brokers to coordinate concurrent leave, disability, accommodation, and workers’ comp claims.

• Stakeholder Communication: Guide employees and managers through leave and accommodation rights, obligations, and required paperwork; train managers on recognizing and properly routing leave and accommodation requests.

• Issue Resolution: Partner with operations managers to resolve leave- and accommodation-related scheduling and staffing questions, and proactively identify and resolve complex cases.

• System Ownership: Serve as the day-to-day administrator of our HRIS, maintaining accurate, clean employee data across HRIS, timekeeping, leave, and PEO systems.

• Data Integrity & Reporting: Build and run regular and ad hoc reports (headcount, turnover, leave/accommodation utilization, benefits enrollment) and audit records for accuracy and compliance.

• Workflow & Configuration: Configure and maintain HRIS workflows, approval chains, forms, and user access permissions; support system updates, testing, and rollout of new features or modules.

• User Support & Training: Act as the go-to resource for managers and employees on HRIS functionality; troubleshoot system issues and document resolutions.

• Data Privacy & Security: Ensure HRIS data handling complies with data privacy requirements and internal security protocols, managing user access levels appropriately.

• Vendor & Integration Management: Support integrations between the HRIS and other systems (payroll, benefits, timekeeping, leave management), partnering with vendors to resolve sync issues.

• Onboarding & Offboarding: Facilitate new hire paperwork, conduct HR orientations, and coordinate offboarding procedures (exit interviews, final paperwork).

• Employee Relations & Support: Provide guidance on HR policies, assist the HR Manager with resolving tier-1 employee relations issues, and support engagement initiatives.

• HR Administration: Process routine HR paperwork (new hires, job changes) and maintain compliant personnel files.

• Talent Acquisition & Performance: Occasionally assist with background checks, onboarding, and supporting managers with performance documentation.

• 2+ years of HR/People Operations experience, with direct exposure to leave and accommodation administration (FMLA/ADA) and/or HRIS systems strongly preferred.

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.

• Working knowledge of FMLA, ADA and the interactive accommodation process, and state/local leave and accommodation laws, with comfort researching and applying multi-state requirements.

• Hands-on experience with an HRIS platform (data maintenance, reporting, workflow configuration), and comfort learning new systems quickly.

• Strong attention to detail, analytical skills, and comfort handling highly sensitive employee data.

• A low-ego, service-oriented mindset with the agility to pivot between complex leave/accommodation case management and routine HR administrative tasks.

• Clear, friendly communication skills with the ability to build trust quickly across all levels of the organization.

• SHRM-CP/SHRM-SCP or formal leave/accommodation administration certification a plus.

• Base Salary Range: $65,000 to $85,000 plus equity.

8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Disclaimer: This job description may be updated at any time without prior notice.