People Operations Manager

ABOUT PLACER.AI:

Placer.ai is a fast-growing big data startup led by seasoned executives and repeat entrepreneurs who are building the world's first "Google Analytics for the physical world." Placer.ai’s platform provides instant visibility into any property in the U.S., presenting accurate details about visitation patterns and demographic breakdowns of visitors. Placer.ai’s customers can see where visitors have been before, where they go afterwards, where they typically go for sports, entertainment, groceries, etc., and what their interests are. Placer.ai's A.I.-based SaaS platform replaces archaic solutions such as manual surveys, installed cameras and other people-counting systems, creating a blue ocean market of more than $100B. 

Placer.ai has grown 3x year-over-year for the past 3 years, counting more than 1000 paying customers across a range of industries, including 2 of the world’s top-10 retailers, 2 of the top-10 CPG firms worldwide, a world’s top hospitality firm, 2 of the world’s top-10 commercial real estate (CRE) firms and 2 of the world’s top multinational asset managers and hedge funds. Placer.ai has just raised $100M for Unicorn ($1B+) valuation in Series C funding.

SUMMARY:

We are hiring a People Operations Manager to enhance our HR operations by ensuring smooth and efficient business processes. They will drive process improvements and support in the development and implementations of  policies to optimize the employee experience and foster a productive workplace culture. 

RESPONSIBILITIES:

• Responsible for managing HR core functional areas: benefit strategy and administration; compliance administration; policy refinement and implementation.
• Partner with department leaders on key HR initiatives such as team and employee lifecycle changes,  job descriptions and performance management.
• Address employee relations concerns, including but not limited to conflict resolution, management support and escalating to Dir, HR or VP People or legal counsel as appropriate.
• Support employees in all People Operations inquiries and gather insights that will lead to continuous improvements to support efficiency and scalability.
• Partner with the VP People and Dir, HR on training and coaching  initiatives related to HR programs, policies and procedures
• Administration of review and feedback cycles.
• Visa Management; manage the administrative work for applications and renewals, and immigration audits for all divisions
• Provide ongoing support to HR Director and / or VP People with strategy, reporting, and project management
• Perform other projects and HR duties as assigned

REQUIREMENTS and QUALIFICATIONS:

• 5+ years of progressive HR/People Operations experience
• Proven success enhancing process workflow and leveraging automations within HRIS systems, and service delivery platforms
• High level of discretion and integrity 
• Project management skills and experience leading cross-functional initiatives
• An aptitude for problem solving and the ability to operate at both a macro and micro level
• Excellent relationship management and interpersonal skills; excellent oral and written communication skills as well as the ability to demonstrate empathy and understanding in dealing with sensitive employee issues
• Attention to detail and ability to multitask and work well under pressure and in a fast-paced environment
• Strong understanding of local, state, and federal employment law and regulations
• Preferred Experience leading or supporting an HRIS implementation and associated change management

WHY JOIN PLACER.AI?

• Join a rocketship! We are pioneers of a new market that we are creating.
• Take a central and critical role at Placer.ai.
• Work with, and learn from, top-notch talent.
• Competitive salary.
• Excellent benefits.
• Fully remote.

NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER

• Placer.ai in a nutshell
• Placer.ai's recent $100M round C funding (unicorn valuation!)
• Placer.ai's data
• Placer.ai in the news
• COVID-19 Economic Recovery Dashboard

Placer.ai is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Placer.ai’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Placer.ai applicant who requires reasonable accommodations during the application process should contact Placer.ai’s Human Resources Department to make the need for an accommodation known.