Payments Compliance Manager

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Our Payments Compliance Manager is responsible for supporting the CSG Global Ethics and Compliance Program under the leadership of the Chief Compliance Officer. You will report to the Head of Payments Compliance and will provide leadership and guidance within defined areas of the program.  You will interact with management to achieve positive outcomes for the business and the program and may lead one or more direct reports in accomplishing defined goals. 

We are looking for a Payments Compliance Manager who will:

• Maintain oversight of internal testing program; determine effectiveness of risk mitigation controls.

• Conduct periodic internal monitoring and auditing based on established programs, policies or practices.

• Identify gaps and opportunities for improvement.

• Monitor and maintain subject matter expertise with respect to Visa and Mastercard regulations including Payment Card Industry Data Security Standards (PCI DSS); NACHA rules and other regulations applicable to CSG’s payments business.

• Work with development teams to ensure that systems and applications meet NACHA, Visa and Mastercard compliance requirements.

• Summarize, document and disseminate substance of Laws, Rules, Standards and related changes to key partners and business units.

• Perform risk analysis, draft policies and procedures to ensure compliance with applicable Laws, Rules and Standards.

• Utilize quality and operational excellence principles and processes to manage assigned aspects of CSG’s Global Ethics and Compliance Program and ensure alignment with CSG’s strategic objectives.

• Facilitate external ACH, Card industry and regulatory audits; provide guidance on required remediation.

• This role requires domestic and/or international travel up to 10%.

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree or equivalent experience

• 8 years prior relevant work experience with 5+ years prior experience in a relevant field such as compliance, audit, or legal

• Payments or Fintech industry experience

• Ability to persuade and influence others at all levels

• Must be able to lead and motivate staff

• Ability to manage projects

• PCIP, CAMS, or other professional compliance certifications

• Ability to read, write, speak and understand the English language in a business environment

Our Guiding Principles

Impact

• Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

• Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

• Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits 

• Work from Home

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

View More Benefits  

• If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

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CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):