ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.
We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.
Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.
As our Paralegal, you will be specifically responsible for research and document preparation for legal transactions and proceedings. You will also be dedicated to contract and internal process management. While partnering with various internal teams, you own the management of the expanding legal tool set, acting as a first level filter for legal issues, and providing legislation/compliance research and monitoring.
Reports to the VP of Legal Affairs; no direct reports
This is a hybrid position and requires travel into the Culver City Headquarters 1x/month.
RESPONSIBILITIES INCLUDE:
Manage all contract requests via Ramp and IronClad—facilitate intake, maintain repository, and train stakeholders
Communicate with stakeholders throughout the process; track key dates, expirations, and renewals
Ensure data quality, responsiveness, and generate reports as needed
Research legal issues (e.g., data privacy, marketplace facilitator regulations) and summarize findings for attorney review
Manage and update contract templates; conduct first-level review of modification requests
Review and process all NDAs (internal and external) for attorney sign-off
Track SOPs, licenses, and permits; ensure timely company responses and renewals
Escalate any non-compliant practices to appropriate stakeholders
Serve as first filter for employee legal inquiries via Slack/email; escalate to attorney as needed
Assist with policy research and creation
Draft weekly 1:1 agendas and provide timely status updates
Coordinate meetings, assist with departmental agendas, and fulfill monthly privacy requests
Contract Lifecycle Management
Legal Research & Document Support
Compliance & Risk
Administration & Cross-Functional Support
WITHIN 30 DAYS YOU WILL:
- Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
- Meet with cross functional leaders and team members in the organization in order to establish relationships and understand needs
- Begin to review and assess existing legal documentation, tools and process
- Attend and participate in relevant meetings to help filter legal requests
WITHIN 60 DAYS YOU WILL:
- Own legal documentation, applicable tools and processes
- Review and monitor all relevant compliance documentation
WITHIN 90 DAYS YOU WILL:
- Make substantial contributions to legal documentation and compliance monitoring
- Provide suggestions and guidance on legal process improvements leveraging data gathered from gaining visibility into the business needs
- Drive compliance program improvements, as needed
YOU SHOULD APPLY IF:
You have at least 2-3 years of experience as a paralegal (or equivalent role) either at a private practice law firm or in-house
You have experience with legal tech tools, like CLM and procurement (Experience with IronClad and Ramp is a plus)
You have knowledge of legal principles and processes
You have experience with legal and compliance monitoring
You have drafting and reviewing skills (e.g. licenses, NDA’s, etc).
You are a collaborative team player with great communication skills, and an empathetic approach.
You have a data-driven approach to process improvement
You have an ability to work independently and produce consistent high-quality deliverables in a timely manner
You are a dynamic, curious, organized and adaptable individual, with thirst for experimentation and continuous improvement
ABOUT OUR BENEFITS:
- Expected Hourly Rate: $37.00/hr - $49.00/hr (depending on candidate location and experience)
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
Top Skills
ChowNow Culver City, California, USA Office
The ChowNow HQ is in the heart of LA's tech scene. Culver City is near the beach, the freeways, the airport, & the tech industry action. Just 5 minutes from the vibrant center of Downtown Culver City, team members have the opportunity to explore the local fare to their heart's content.
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