Outside Sales Associate

Essential Job Functions

Outside Sales 70%

•    Meets the monthly, quarterly, and annual sales quota as designated by Supervisor.

•    Develops and visits new business relationships and manages existing accounts including restaurant chains, retailers, distributors, and wholesalers.  

•    Makes inroads into various consumer bases by initiating new projects/ programs.

•    Prepare, present, and communicate with existing and potential customers to provide support, information, and product sales.

•    Increase sales by studying market trends and target demographics Complete knowledge of the product and service and

•    Marketing support: preparing/updating Fresh Fish product catalog or newsletters. 

•    Coordinates and assists the accounting department to collet AR payments from fresh fish only accounts in a timely manner. 

•    Updates and prepare all monthly sales materials/reports as required by the Company.

•    Produces/participates in trade shows/events as set by business objectives.

•    Maintains high levels of customer satisfaction by providing excellent service and building rapport.

•    Responds to, troubleshoots, and communicates with all customers in a timely manner.

•    Educates customers on how the products or services can benefit them.

•    Analyze data and produce reports on sales activities and results. 

Shipment and Support 30%

•    Coordinates weekly logistics (Trucking and Air Shipments) operations for West coast Shipments: Track and Trace; release documentation; and product distribution to customers and branches. 

•    Collaborate with warehouse and drivers on delivery routes based on customer’s requests. 

•    Reports any direct shipment or hold service issues to appropriate department immediately.

•    Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy.

•    Attends semiannual inventory count on designated day, possibly on a weekend.

•    Attends Company events and functions outside of normal working hours.

•    Other duties as required.

•    Obligation to answer to all management as requested. 

•    Collaborate with team members and divisions to achieve better results.

Physical Requirements

•    Ability to drive and sit in a car for extended periods of time. 

•    Ability to sit in an office for extended periods of time while working in the office.

•    Ability to type and use a computer for extended periods of time.

•    Frequent business travel as needed.

•    Ability to reach, bend, kneel, and lift up to 25 pounds occasionally.

•    Ability to use the phone for extended periods of time.

•    Working Conditions

o    Noise Level: Normal to loud while in the office

o    Location: Indoor in the office or travel to the field to visit customers, restaurants, wholesalers, distributors, etc.

Other Requirements

•    Business level English – Read/write/speak/listen

•    Business Level Japanese required; Native level Japanese preferred – Read/write/speak/listen

•    Conversational level Chinese preferred

•    To have and maintain a clean driving record

•    Maintain a positive attitude 

•    Ability to work independently and as a team

•    Ability to adapt to frequent changes in assignments and workload

•    AA Degree required; Bachelor’s Degree or above preferred

•    Minimum 1 years of food wholesale/distribution experience required, preferably in the Fish wholesale industry

Knowledge and Skills

•    Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc.

•    Data Compiling and Analysis skills

•    Demonstrates strong organizational skills and attention to detail

•    Problem-solving skills

•    Basic Microsoft Office proficiency 

•    Communication and interpersonal skills Continuous improvement mindset 

•    Knowledge and previous attendance of tradeshows preferred

•    Knowledge of Japanese foods and sakes preferred

Disclaimers

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Company, Inc. is an Equal Opportunity Employer.