As our firm evolves, so does the way we operate, collaborate, and scale. The Organizational Change Manager plays a critical role in translating strategic priorities into practical, firmwide initiatives that stick.
You'll partner with firm leadership, the AI Committee, and cross-functional teams to design and implement change initiatives—from technology pilots to process transformations—ensuring adoption is clear, well-supported, and aligned with our culture. This isn't project coordination; it's strategic execution that shapes how 600+ professionals work.
Your impact will be firmwide. You'll analyze and build the frameworks, communication plans, and adoption strategies that help our teams embrace change while staying focused on exceptional client service.
Growth isn't limited to client service careers at HCVT. In Operations, your impact extends across the entire firm. You'll:
- Work directly with firm leadership and partners on high-visibility strategic initiatives
- Shape how the firm operates and scales as we continue to grow
- Gain exposure to diverse business challenges across multiple service lines and industries
- Build transferable skills in change leadership, stakeholder management, and strategic execution
- Contribute to a culture that values innovation, collaboration, and continuous improvement
As an Organizational Change Manager, your responsibilities will include but not limited to:
- Develop and implement change management strategies for new processes, systems, and technologies across the firm
- Conduct impact assessments to identify risks, resistance points, and change readiness across departments
- Define and track adoption metrics, KPIs, and success criteria to measure change effectiveness
- Leverage firm data and analytics to build compelling narratives that connect change initiatives to strategic goals
- Lead the design and execution of technology pilot programs with clear success criteria, timelines, and participant selection alongside the AI Committee and Technology
- Independently develop and drive firmwide communication strategies, including executive messaging and intranet content strategy
- Build leadership sponsorship and alignment around strategic initiatives
- Translate complex change initiatives into clear, digestible messages for diverse audiences
- Build internal change management capability by developing frameworks, templates, playbooks, and best practices
- Conduct post-implementation reviews and gather feedback to refine approaches and drive continuous improvement
- Provide strategic directions to Learning & Development, HR, and IT to ensure training delivery is integrated and well-timed
Change Strategy & Execution
Technology & Innovation Change Initiatives
Communication & Stakeholder Engagement
Capability Building & Continuous Improvement
To be successful, these are the skills and experience you will need:
- Bachelor's degree in Business Administration, Organizational Development, Communications, or related field
- Minimum 5 years of experience in change management, organizational development, or transformation roles (professional services or consulting background preferred)
- Demonstrated success leading change on enterprise-scale initiatives such as technology implementations, process redesigns, or cultural transformations
- Exceptional communication, facilitation, and stakeholder management skills with ability to influence at all levels
- Proven ability to build trusted relationships with partners and senior executives
- Experience leading cross-functional teams and coordinating across departments
- Strong analytical skills with ability to leverage data to measure adoption and impact
- Change management certification (Prosci, ACMP, or similar)
- Experience with AI/emerging technology adoption in professional services
- Familiarity with professional services firm operations and culture
- Experience with SharePoint, Power BI, or similar collaboration and analytics tools
Required:
Preferred:
You Matter - HCVT provides a variety of benefits and perks that help sustain a healthy and thriving work environment.
- Visit the Benefits section to learn more
Top Skills
HCVT Los Angeles, California, USA Office
11444 W. Olympic Blvd., 11th Floor, Los Angeles, CA, United States, 90064
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