Revenue Operations Specialist at Procore Technologies

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Procore is seeking a Revenue Operations Specialist to join our Revenue Operations, Strategy and Enablement (ROSE) team. In this role, you’ll interface with all levels of our organization to drive the advancement of projects, create and streamline processes, and ensure our teams are set-up for success. Successful candidates are organized, proactive, and able to manage a wide range of tasks. If you have a business and operational mindset, and the ability to strategically structure solutions to problems —we’d like to hear from you!

This position reports into the Manager of Revenue Support and will be based in Remote US. We’re looking for someone to join us immediately.

What you’ll do:

  • Implements processes to ensure efficient operations of revenue cycle in support of operations and strategic initiatives.
  • Assists in the development, coordination, implementation and management of revenue activities; analyzes the operations and activities of revenue cycle. Identifies systems and/or procedural flaws and recommends improvements and modifications; develops proposals and methods for increasing the efficiency and effectiveness of activities.
  • Assists in development and implementation of user-friendly analytical tools and dashboards to support ROSE, Sales, Marketing and Customer Success functions as requested.
  • Facilitates knowledge transfer, project management, analytical support and communication of the organization's value proposition. Champions department objectives and key results by holding self and others accountable for creating a safe environment to deliver high-quality services.
  • Responsible for  planning, organizing, and coordinating the “run the business” aspects of the Revenue team’s activities, such as:
    • Account Assignments, requiring research of business rules, considering commission and ROE implications of moving accounts;
    • Triaging all salesforce.com cases across ROSE teams to ensure prompt action,  requiring translation of the business issue and impact to the business; and
    • Launching Account Entitlements, which requires auditing contracts to ensure the customer has the correct items provisioned.
  • Specialize in an area of focus within the Revenue Org and ensure that processes, communication, and execution are streamlined, transparent and efficient.

What we’re looking for:

  • Bachelor’s degree or equivalent experience preferred but not required; this position requires a business/office management background generally equivalent to a bachelor’s degree in a business or administrative related field
  • 3+ years of relevant experience working in a Revenue focused environment, either in sales, customer service, or operations. 
  • Knowledge of revenue cycle operations a plus.
  • Strong working knowledge of MS Office, Google applications required. Advanced Excel/Google Sheets skills are recommended. Comfort working within Salesforce and understanding of objects a plus. 
  • Outstanding social and communication skills in a professional environment.
  • Strong listening skills with the ability to ask questions and suggest new ideas.
  • Ability to thrive in a collaborative work environment that requires teamwork, trust, and the willingness to jump into new projects to help the team.
  • Excellent problem solving, project management and analytical skills.
  • Curiosity to learn new things especially around systems, process and tools.

About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, housing complexes, and more. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. Check us out on Glassdoor to see what others are saying about working at Procore!

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, flexible paid time off (Procore Values Time), employee enrichment and development programs, and volunteer days.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • SalesforceCRM

Location

Procore's Carpinteria campus is the largest of our offices, with multiple buildings spread along the coast and surrounding areas.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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