We’re BCG Digital Ventures. Welcome.

We are an ever-growing global team of the world’s most remarkable entrepreneurs, designers, engineers, venture architects, product experts and investors. Our ventures create a strategic advantage for the most important global companies. Our mission is to invent, launch, scale and invest in game-changing businesses with the world’s most influential corporations.

Adventure awaits you…

Build innovative businesses from the ground up

We are shaping the next generation of startups, and we’re looking for the brightest minds in the business to help us. Our world-class, multidisciplinary team will challenge you to push the boundaries of the industry. If you have the passion, tenacity, and curiosity to build innovative businesses from the ground up, we invite you to join our mission.

Operations at BCGDV

Our Operations team is the internal force that drives our business forward. It’s where organizational insight meets operational excellence. From Human Resources and Information Technology to Marketing and Finance, they are a dedicated group of one-of-a-kind problem-solvers with a deep commitment to world-class business services. 

Experience

• Excellent time management skills; ability to manage multiple and competing tasks in a fast paced environment
• Resourcefulness and flexibility; the ability to respond to changing needs, along with the ability to anticipate alternative solutions and to be prepared with contingency plans
• Sound judgment; willingness to make independent decisions based on logic and common sense
• Ability to anticipate alternative solutions and to be prepared with contingency plans
• Demonstrated ability to manage relationships with counterparts, and with high level stakeholders
• Strong customer service orientation and sensitivity in responding to customer needs
• Superior attention to detail and accuracy
• Microsoft office skills including Word, Excel and PowerPoint
• Excellent written and verbal communication skills

Skills & Qualifications

• 1-2 years’ related experience preferred
• Bachelor’s degree preferred
• Computer proficiency in Windows, Word, Excel, PowerPoint, and Outlook

Front Desk Responsibilities

• Be present at front desk for designated shift from 8:30-4pm or 9-5:30pm (exclusive of scheduled breaks)
• Greet and log employees, visitors, and vendors; facilitate signing of NDA
• Oversee experience and processes for incoming guests and corporate partners
• Serve as point person to answer the phone, screen and route incoming calls, and deliver phone messages in a polite and professional manner
• Receive and facilitate the delivery of food and catering
• Receive and distribute incoming mail and packages for employees in coordination with the Office Services team
• Support office services team in the receiving and communication of package deliveries, which may include FedEx or courier communication. Assist with package labels as needed
• Update and maintain office forms and lists, including the reception coverage guide and locker assignments
• Support office safety and security initiatives and requirements as pertaining to the front desk including visitor sign-in, door lock functions, and access to emergency response notification
• Provide parking validation and manage extended or other parking processes as needed
• Special projects as assigned

Meeting, Event & Conference Room Support

• Assist with the overall function of the center, including or possibly including:
• Manage meeting room bookings for internal and client meetings in partnership with the EA/AA and Client Experience Teams
• Provide support for in-house meetings and events, including check-in and catering.
• Schedule office maintenance and repairs as needed through Workspeed and CrowdComfort
• Maintain overall center appearance alongside the Office Services team

Administrative Support

• Provide IT support – proactively engage in understanding tools such as Webex and video conference room capabilities as related to executive support 
• Other general or ad-hoc administrative tasks such as visa coordination if needed

Continuous Improvement

• Look for opportunities to standardize and document daily processes
• Work toward establishing and improving upon current processes, integrating best practices, and adapting working styles to best support the changing needs of the center
• Work with colleagues to re imagine processes to provide greater efficiencies and save time

Additional Support

• Assist with needs related to new hire onboarding and communication such as parking instructions, business card requests, mailboxes, Amex, Concur, and other information
• Key card management for permanent staff and short term visitor passes as necessary
• Assist with implementation of office norms for both local and visiting venture teams

To learn more, visit us at BCGDV.com.

Interested applicants may apply through the careers section of the website at https://www.bcgdv.com/. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

BCG Digital Ventures is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.