Part-time Customer Service Lead at Relocity

| Greater LA Area
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Company:

Relocity is a relocation concierge service that is re-thinking the way people relocate. We are working with today’s most innovative companies, relocating their top talent in a way that reduces stress, improves performance and saves time and money for the company.

Our mission is to rethink the traditional relocation business model and provide white glove service to our clients. We are committed to progressive ideas and building a talented, diverse workforce. Our business is booming and we are in the search to add a few more Personal Hosts in the LA Area!

Job:

As a Personal Host, you will be a trusted partner to our clients and their employees. You will be supported in managing and driving the entire relocation process: from getting the employee moved and settled to helping them create a great lifestyle in their new city!

Who you are:

  • Great customer service skills with a friendly and outgoing personality
  • Problem solver with a proactive attitude
  • Trustworthy and reliable
  • Enjoys giving tours and showing off the area you know and love
  • Detail-oriented with amazing organizational skills
  • Proven experience in project management and scheduling
  • Thrives on providing the best recommendations and thorough researcher
  • Expert at time management
  • Has lived in the Los Angeles area for 2+ years
  • Appreciate having flexible hours  
  • Holds a 4 year college degree
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • AngularJSFrameworks
    • LaravelFrameworks
    • ReactFrameworks
    • Vue.js 2Frameworks
    • MySQLDatabases

Location

Relocity is located in a state of the art building in Century City, boasting high-rise views of both Bel Air and the Pacific Ocean.

An Insider's view of Relocity

How does your team reward individual success?

As someone who began at Relocity as a Relocation Consultant, then was promoted to Area Operations Manager and is now Director of Operations for America, I can report that there are still lots of opportunities for advancement for people who step up and apply themselves. We have a great team that enjoys working together.

Simone

Director of Operations

What projects are you most excited about?

As a software engineer, I have been a part of developing Relocity’s tech platform from the ground up. It’s a rare opportunity to be part of an in-house department that is creating a custom, proprietary platform, and then see it implemented successfully, knowing it’s making a huge difference for both our staff and our customers.

Cory

Software Engineer

What are some things you learned at the company?

I get to use the latest technologies such as Laravel on the back end and Vue on the front end to create a meaningful online user experience. It’s great having the opportunity to learn about Laravel’s serverless technology and other forward-looking features like machine learning, which will enhance our client experience even more.

Michael

Software Engineer

How do you empower your team to be more creative?

When I started a year ago, we had 32 employees. We now have over 100, and have expanded to 3 continents, it’s been a thrill being part of such rapid growth, now including global hiring! Leadership is open to giving us new responsibilities like helping with branding and working with cross-functional teams to improve the employee experience.

Su

Talent Partner

What projects are you most excited about?

Working as a Relocation Consultant is a great opportunity for someone who is self-motivated and enjoys the flexibility of working from home, especially if you are passionate about helping people. I get to be proactive and make a big difference for people who really appreciate my help!

Philip

Relocation Consultant

What are Relocity Perks + Benefits

Culture
Partners with Nonprofits
Relocity contributes a portion of all revenue to Not for Sale, an international non-profit that works to protect communities around the world from human trafficking. www.notforsalecampaign.org
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Parking
We offer employees Free on-site garage parking.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Time allotted for learning
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