Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 40,000 full- and part-time alumni — and counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

Role Description

The Campus Operations Lead  oversees the daily operations of the physical space and is responsible for maintaining the facilities at our LA Campus up to brand standards. The Campus Operations Lead is directly responsible for the effective day-to-day operation of the space and is heavily involved in finding efficiencies, developing improvement projects and automating systems. The Campus Operations Lead ensures a world-class environment for students and staff to pursue their education and goals. The Campus Operations Lead is responsible for A/V, IT, preventative space maintenance, repairs, ordering and inventory. The Campus Operations Lead is the first point of contact for facilities related issues, campus schedules and relationships with vendors and building management.

Responsibilities:

• First point of contact for all facilities-related maintenance, repairs, IT and A/V
• Keeping all course and event scheduling systems up to date and ensure the right teams have access to systems
• Works to resolve emergency situations as needed
• Bi-monthly facilities and budget reports to direct manager
• Compiles monthly expense reports
• Inventory management and ordering
• Performs regular audits and schedules maintenance with vendors and building management
• Direct management of all Front Lines employees

Required skills:

• At least 2 years of work experience, preferably in a customer service role
• Highly organized
• Great written and verbal communication skills
• Tech and system savvy; familiar with Google Suite
• Ability to manage multiple vendors; familiarity with inventory management

Competencies:

• Customer focus
• Drive for results
• Planning
• Problem solving
• Data driven