At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in. We’re seeking an Executive Assistant to help us optimize our offerings for improved performance and development.  This role will report to and focus on providing administrative support and assisting our CEO in his day-to-day operations. 

The Executive Assistant needs to have worked in a relatively bigger company.. with at least 50 people so that they have across scenarios of the CEO having many direct reports that they know how to navigate through as far as knowing how to communicate with other executives.  They will have had experience being in management meetings if the CEO had many direct reports so that they know how to take good notes when multiple people are talking.

Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines.

Who we are:

Convoso is a provider of omnichannel contact center software which dramatically increases customers' contact and lead conversion rates. We back the power of our advanced dialer with the human touch of a dedicated product expert. This invaluable combination delivers higher conversions with less outreach.  

What you will need:

• Minimum 5 years in a professional/corporate environment
• Minimum 5 years of experience as an assistant in a fast-paced environment
• Excellent composition, note taking, and writing skills are a must
• Flexibility with schedule, some weekends may be asked
• General knowledge of computer and office software
• High energy level and a positive attitude
• Organized with the ability to multi-task and quickly adapt
• An eye for detail and accuracy
• A proactive approach to problem-solving with strong decision-making skills
• Impeccable note taking skills
• Ability to create and navigate relationships with other executives
• Proven success and experience with high volume scheduling
• Professional level verbal and written communications skills
• Experience working for a scaling tech company highly desired
• California Driver’s License and ability to drive
• Bachelor’s Degree preferred

 Bonus Points for knowledge of:

• Asana, Monday.com, Inbox Zero, Salesforce and/or other project management programs
• SaaS, B2B, Start-up experience, and/or technical/industry knowledge

What you will be doing:

• Impeccable calendar, inbox, and task management skills that maximize our Executives’ productivity/time are EXTREMELY important; 
• Accurately capturing key action items to ensure nothing falls through the cracks - you will be expected to keep up with and help them to prioritize their daily to-dos
• Coordinate office activities/scheduling/appointments manage phone calls
• Present the company in an upbeat and professional manner.
• Travel planning & booking
• Correspondence for appointments and meetings
• Note taking for management meetings
• Researching when support is needed to find a solution
• Helping prepare for meetings
• Personal errands as needed

Work perks worth the hype:

• Competitive compensation package 
• Medical, dental, and vision insurance 
• 401 (k) employer match program 
• Gym membership reimbursement 
• A team of highly experienced colleagues 
• Casual office environment
• Fully stocked kitchen (vegetarian-friendly) 
• Catered family lunches together (Every Friday)
• Your birthday off!