Director of Operations

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We’re looking for a Director of Operations to join our growing team. Are you obsessed with creating efficiency and eliminating waste? Do you take pride in creating systems that enable people to succeed? Does organization bring a smile to your face? Do you gain satisfaction from moving projects through your PM software? If so we’d love to speak with you!

 

At Luxury Presence, we provide the world's leading real estate agents with stunning websites, world-class marketing technology and services, and access to an exclusive network.

 

As a Director of Operations, you’ll be instrumental in our company’s success by leading operational efforts with a sharp focus on finance and human resources but with a scope that encompasses the client success and sales & marketing teams. You’ll be exposed to all facets of our high-growth business and play an integral role in decision making and execution of internal processes, including but not limited to, work-flows, software tools and vendor relationships, as well as organizational development and expansion.

 

You’re good at:

  • Managing multiple projects + and wearing multiple start-up fedoras

  • Paying close attention to the fine print & staying organized

  • Communicating effectively and efficiently across teams

 

You’ll face challenges such as:

  • Monitoring and forecasting our expenses

  • Improving internal communication process and data storage across multiple tools

  • Expanding our culture and physical office space to encourage more innovation, execution, and employee satisfaction

 

You have:

  • An obsession with organization, documentation, process, cost-saving, and production

  • A basic understanding of or strong willingness to learn project management tools

  • 3-5 years experience in an operations role

  • A passion for CRMs and automation software

 

Bonus points for:

  • Experience working for a Tech/SaaS company

  • Experience or knowledge in real estate

  • Experience hiring and managing direct reports

 

To apply, please send your resume and other relevant materials to [email protected]

 

Who we are: Luxury Presence is a website and marketing software provider for luxury real estate agents and companies. The company launched in 2016 and its client list includes some of the world’s most successful realtors and companies who purchase template-based luxury websites, content marketing tools, SEO, lead generation, and online advertising. Luxury Presence currently has 400+ clients, including Jade Mills (#1 Coldwell Banker realtor worldwide) who is also an investor in the company. A preferred vendor of Compass, Luxury Presence was founded by Malte Kramer, a Stanford GSB graduate, and is backed by Silicon Valley’s Switch Ventures.

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Location

Our Los Angeles based and founded company has expanded it's reach by hiring employees across multiple states in the United States. We our now a remote-first company indefinitely, but our Santa Monica HQ will always be where everything started.

An Insider's view of Luxury Presence

What's something quirky about your company?

Everyone is so happy here...all of the time. This is the cheeriest group of professionals I've ever met. It's almost like if High School Musical was set on the premises of a real estate SaaS company.

Lauren Kay

Manager, Account Management Team

What makes someone successful on your team?

To be successful in a sales role at Luxury Presence, you need to have drive to be successful and strive for excellence, not mediocracy. In order for that to happen, you need to be coachable, adaptable to change, solution-oriented, and bring a strong work-ethic. If a team member can bring those traits to the table consistently, success will follow.

Joe Medina

Director of Sales

How do you empower your team to be more creative?

‘Creativity’ is at the heart of any innovative company and a core part of the design function. I don’t believe there is a specific formula for a creative process: each person needs to develop their own. I think there are a few factors that help foster a creative culture: clarity (the "why"), flexibility (trust and space), and curiosity.

Joana

VP of Design

What are Luxury Presence Perks + Benefits

Luxury Presence Benefits Overview

Luxury Presence offers unlimited PTO, WFH technology package, 99% coverage for health, dental & vision, 401k, off-site retreats, co-working spaces across the states, virtual happy hours, investment in learning & development, Employee Resource Groups, and more!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Diversity manifesto
Diversity employee resource groups
We believe diversity fosters an environment for each individual’s unique experience to thrive and be celebrated.
Hiring practices that promote diversity
Health Insurance + Wellness
Dental insurance
Vision insurance
Health insurance
Team workouts
Running club and free yoga classes across the street from the office.
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Charitable contribution matching
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development
Lunch and learns
Each month a department will present to the company educating teammates
Promote from within
Continuing education available during work hours

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