Join our team in Los Angeles! 

Do you want to work with a fast-growing design and e-commerce brand? Are you someone who goes above and beyond to provide a great experience for your customers and who wants to be part of a team striving towards common goals? Then you might be our new Customer Support Representative.

This role serves to strengthen Hem's Customer Experience team. We are looking for a motivated, structured, and communicative team player who thrives in a global cross-functional setting where feedback, transparency and a flat hierarchy is encouraged.  

Your main duty will be to provide an outstanding customer service to Hem’s customers, both B2C and B2B. The cases and questions vary in nature and complexity and no day ever looks the same. You will need to be on top of details as well as seeing the big picture, always putting the customer first.

Flexible work from home. Please apply on our website.