Do you love working with brand clients? Do you have agency experience but you're looking to work at a growing startup?

Heartbeat is looking for someone to join its growing Account Management/Customer Success team, in a role focused primarily on client management and ensuring campaign success.

We work with everyone from H&M and Netflix to up-and-coming startups, helping them achieve their marketing goals using our network of over 200,000 female millennial ambassadors to create some of the most recognizable social media initiatives on Instagram.

Your job would be helping oversee our existing brand partnerships by managing a campaign operations associate to execute campaigns, keeping things running smoothly with clients, and upselling into current clients.

You are:
- Obsessed with keeping clients happy - love being the liaison between clients and the internal team
- Comfortable selling in additional campaigns or new features to existing clients
- Motivated by commissions and bonuses, and love to motivate other people
- Professional, well-spoken, aren't afraid to present in front of clients or your team
- Curious about the industry, always on to of the latest trends in social media and technology
- Incredibly organized, detail-oriented, and data-oriented. You aren't afraid of getting quantitative with your clients to prove a point.
- A fun addition to our small (but growing!) team
- Excited about building the culture of our startup

Skills & Must-Haves:
- 3-6 years Client services or Account Management experience
- Understanding of marketing - you can "talk the talk" when it comes to engagement rates, reach, conversions, and marketing objectives
- Knowledge of Excel, Google suite, ability to learn new software quickly - we're a startup, so you have to be comfortable implementing the new products we're building each month
- Professional demeanor and presence in person and on the phone
- Multi-tasking - you'll be working with multiple clients at once, and you'll need to be buttoned up to keep on top of them